Connect Trustpilot
Trustpilot is internationally the best-known review mark, and your TrustScore only climbs with a steady stream of new ratings. Schakel passes every buyer from Bol.com and your webshop to Trustpilot, so an invite goes out automatically after the order. You choose the timing, and duplicate invitations for the same customer are kept out.
What travels with Trustpilot
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Review invitations
After an order the buyer, with name, email and order number, is passed to Trustpilot for an invitation.
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Product and service reviews
Besides a service review the invite can also ask for a product review, with the purchased product attached.
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No duplicate requests
The same customer does not get two invitations for the same order, not even across multiple channels.
Why connect Trustpilot
- A steady stream of reviews that builds your TrustScore.
- Both service and product reviews from one invitation.
- No duplicate requests, even across multiple channels.
- Bol.com buyers and webshop customers in the same review flow.
How it works
- 01
Request the connector
Request the connector and get access. You connect your sales channel and your Trustpilot Business account.
- 02
Set the timing
You choose how many days later the invite goes out and whether you also ask for product reviews.
- 03
Runs automatically
From then on a review request goes out automatically after every order and your TrustScore grows along.
Trustpilot, common questions
Can I ask for a Trustpilot review after a Bol.com order?
Yes, as far as Bol.com shares an email address. Request the connector and get access, and an invite goes out after the order.
Can I collect product reviews too, not just about the service?
Yes. Besides a service review the invite can also ask for a product review, with the purchased product attached.
What do I need to start?
A Trustpilot Business account with API access and the channel you want to connect. Request the connector and get access.
A Trustpilot connection you do not see here?
Tell us which system Trustpilot should connect to. Request it and you get access; you hear from us within 24 hours.