Connect Slack
Your team lives in Slack, but your sales sit in the Bol.com portal and your webshop admin. Anyone who wants to know an order came in has to log in. Schakel sends the alerts that matter to Slack: a new order, a return, a spike in sales. That way your team knows immediately, in the channel it already uses, without keeping a portal open.
What travels with Slack
-
New orders
Every new order from Bol.com or your webshop can post as a message in a channel, with products, amount and order number.
-
Returns and cancellations
A requested return or cancellation comes in as an alert, so your warehouse or support can act on it right away.
-
Signals you choose
Think of a large order, the first sale of the day or a busy morning; you decide which events are worth a message.
Why connect Slack
- Your team knows instantly when an order or return comes in.
- No more keeping a portal open to track sales.
- Alerts land in the channel your team already uses.
- You decide which events are worth a message.
How it works
- 01
Connect your sales channel
Connect Bol.com or your webshop to Schakel with an API key and point to the Slack channel.
- 02
Choose which alerts you want
Decide which events trigger a message and which channel they go to.
- 03
Your team is kept informed automatically
New orders and returns appear in Slack automatically, without anyone keeping a portal open.
Slack, common questions
Can I connect Bol.com to Slack?
Yes. Request this connector and get access; new orders and returns from Bol.com then post as a message in the Slack channel you choose.
Can I route different alerts to different channels?
Yes. You can send orders to one channel and returns to another, for example, so the right people see them.
Does this work with multiple sales channels?
Yes. You can connect both Bol.com and your webshop to Slack, so all sales meet in one team chat.
A Slack connection you do not see here?
Tell us which system Slack should connect to. Request it and you get access; you hear from us within 24 hours.