Connect Zoho CRM
Zoho CRM works with modules like Contacts, Accounts and Deals, and is often the hub of a wider Zoho suite. As long as your Bol.com and webshop sales stay outside it, your CRM misses exactly the people who already bought from you. Schakel feeds Zoho CRM every buyer and order, so your follow-up, workflows and reports run on complete customer data.
What travels with Zoho CRM
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Contacts and accounts
Every buyer becomes a Contact in Zoho CRM, with name, email and address, matched by email to avoid duplicates.
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Orders as deals
An order can land as a Deal with amount and products, linked to the right contact and chosen pipeline.
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Customer value for segmentation
Purchase amount and order count come along, so in Zoho you can segment and set up targeted follow-up.
Why connect Zoho CRM
- Your CRM is complete, including your Bol.com and webshop customers.
- Segment by revenue and repeat purchases.
- No duplicate contacts, matching runs on email.
- No more CSV imports to update Zoho.
How it works
- 01
Connect your sales channel
Connect Bol.com or your webshop to Schakel with an API key. You build nothing in Zoho CRM.
- 02
Map to your modules
Decide which order fields map to Contacts and Deals and in which module they land.
- 03
New orders fill Zoho
From then on every buyer and order appears in Zoho CRM automatically.
Zoho CRM, common questions
Can I connect Bol.com to Zoho CRM?
Yes. Request this connector and get access; your Bol.com customers and orders are then placed in Zoho CRM as Contacts with purchase context.
Do orders become deals?
You choose. An order can become a Deal with amount and products, or just update the contact.
Does this work with multiple channels?
Yes. Besides Bol.com you can connect your webshop to Zoho CRM, so all your customers meet in one CRM.
A Zoho CRM connection you do not see here?
Tell us which system Zoho CRM should connect to. Request it and you get access; you hear from us within 24 hours.