Salesforce

Connect Salesforce

Salesforce works with Accounts, Contacts and Opportunities, and expects every record filled in properly. If you sell on Bol.com or through a webshop, that customer data sits in a portal Salesforce never sees. Schakel brings in every buyer and order as a Contact with the right fields, so your sales team and reports run on complete data instead of loose exports.

Systems · 145
From
To

Salesforce

What travels with Salesforce

  • Contacts and accounts

    Every buyer becomes a Contact in Salesforce, with name, email and address, matched by email so you get no duplicate records.

  • Orders as opportunity or custom object

    An order can land as an Opportunity with amount and products, or on a custom object you configured in Salesforce.

  • Revenue and order history

    Purchase amount, order count and order number come along, ready for your reports and dashboards in Salesforce.

Why connect Salesforce

  • Your Salesforce data is complete, including your marketplace and webshop customers.
  • Report on real revenue and repeat purchases.
  • No duplicate contacts, matching runs on email.
  • No more CSV imports to update your CRM.

How it works

  1. 01

    Connect your sales channel

    Connect Bol.com or your webshop to Schakel. The data comes in through the Salesforce API, with no custom integration code.

  2. 02

    Map to your objects and fields

    Decide which order fields map to Contact, Opportunity or a custom object.

  3. 03

    New orders fill Salesforce

    From then on every order lands in Salesforce automatically, ready for sales and reporting.

Your channels into Salesforce

A few examples, many more Salesforce koppelingen are possible. Do not see yours? Request it and we set it up.

Webshop platforms

Marketplaces

Salesforce, common questions

Can I connect Bol.com to Salesforce?

Yes. Request this connector and get access; your Bol.com customers and orders are then placed in Salesforce as Contacts with purchase context.

Can I write to a custom object?

Yes. Orders can land as an Opportunity or on a custom object you set up in Salesforce. We align the mapping with you.

Do duplicate contacts appear?

No. Existing Contacts are matched by email and reused; only without a match is a new record created.

A Salesforce connection you do not see here?

Tell us which system Salesforce should connect to. Request it and you get access; you hear from us within 24 hours.