Frequently asked questions

What if a receipt is misread?

You notice in the preview, before anything is booked. Say what is wrong, for example the amount or the date, and the assistant adjusts it. Only after your yes does it go to Moneybird. If an error still ends up in your administration, you correct it in Moneybird like any other booking.

Do I still have to keep the receipt?

The file is attached to the booking in Moneybird. Which retention duty applies to your situation, and whether a digital copy is enough, is something to ask your accountant or the tax authority. Schakel gives no advice on that.

Can I send several receipts at once?

Yes. Files that arrive shortly after each other are bundled into one request. A zip with at most 10 invoices and 15 MB in total works too.

How does it know which project or category a receipt belongs to?

For purchases it makes a proposal and shows that it is a proposal. Earlier bookings from the same supplier and your knowledge cards (short notes about your business) help. You confirm or adjust.

Does it work without WhatsApp?

Yes. In the chat in your dashboard you can drag files in and you get the same preview. Voice messages only work on WhatsApp.

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