Frequently asked questions

Does the assistant send my customers a payment reminder?

No. Schakel never writes to your customers. You get a notification yourself that an invoice is overdue and decide what to do.

How fast do I get a notification that someone paid?

Shortly after the payment shows as paid in Moneybird. The check runs periodically, so it is not to the second.

Does the assistant book payments without me?

By default it makes a proposal and you book with a yes. Only if you set payment linking to automatic does it book without a yes per payment.

Can I turn notifications off or keep them quiet at night?

Yes. Every kind of notification is a switch, and quiet hours are 23:00 to 08:00 by default. Messages in those hours are held and delivered afterwards.

What is in the monthly summary?

Three figures: invoiced, received and still open. It is not a profit and loss account.

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