Frequently asked questions

Can I have a quote made via WhatsApp?

Yes. You describe the quote in a message and, after your yes, the assistant prepares it in Moneybird. Sending it to your customer is a separate step that always asks for confirmation.

Does the quote automatically become an invoice after approval?

No. You say yourself that the quote should become an invoice, and confirm it. The assistant does not know when your customer approved unless you say so.

Can I edit a quote afterwards?

The assistant does not edit existing quotes. Change it in Moneybird or have a new one made.

Does the assistant warn me when a quote expires?

No, that notification does not exist. You can ask which quotes are outstanding, though.

Do I have to use WhatsApp?

No. WhatsApp is an extra channel. The same assistant is also a chat inside your Schakel dashboard and does the same things there. It is one conversation, so you can switch channel halfway.

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