Bol.com does not produce an invoice for you. Business buyers do ask for one, with your company name, chamber of commerce number and VAT number on it. So you end up making them yourself, order by order.

Schakel builds a VAT invoice for every order, with your own numbering and your own details. If an invoice request is open at Bol.com, Schakel uploads the invoice against it, so your customer can simply download it.

When a return is handled, the matching credit note follows. That keeps your books right when money goes back too.

Concretely

What it does

  • One invoice per order, numbered like F2026-0001. You set the prefix yourself.
  • Your company name, address, chamber of commerce number and VAT number come from your settings and appear on every invoice.
  • VAT per line: 21%, 9% or 0%. You pick a default rate for the connector and override it per EAN where needed.
  • When a business buyer from another EU country supplies a valid VAT number, Schakel puts the reverse charge on the invoice.
  • Selling under the OSS scheme, you can have the Belgian rate applied.
  • On a handled return, Schakel creates a credit note that refers back to the original invoice.
  • You download every invoice as a PDF from your connector.
  • Every open invoice request at Bol.com is answered with the matching invoice.
  • Optionally, Schakel also mails the invoice to the buyer. When you switch that on, the mail only goes out for invoices from the last 14 days, not for your whole archive.
Setting it up

How to switch it on

01

Fill in your company details

Name, address, chamber of commerce number and VAT number. They go on every invoice, so this is worth doing once, properly.

02

Choose your numbering and VAT rates

Set your invoice prefix and pick the rate that applies to most of your products. Selling items at 9% or 0% as well, you override those per EAN.

03

Turn invoices on

From then on every new order gets an invoice, and open invoice requests at Bol.com are answered by themselves.

Common questions

Do the invoices meet the Dutch tax office requirements?

The invoice carries your company details with chamber of commerce and VAT number, the customer details, a unique invoice number, the invoice date, the Bol.com order number as reference, the item lines and VAT per rate. If you are unsure about your own situation, run the first invoice past your accountant.

Can I keep my own invoice numbering?

Numbers run on in the form F2026-0001, and you set the prefix yourself. That keeps the series in line with the rest of your books and unbroken.

What happens when a customer sends something back?

Once the return is handled, Schakel creates a credit note that refers to the original invoice. You do not have to do anything for it.

Does my customer get to see the invoice?

When a business customer asks for an invoice, Bol.com opens an invoice request and Schakel uploads the invoice against it. The customer then downloads it with their order. You can also switch on a mail with the invoice to every buyer.

I sell in Belgium too. Is the VAT right?

If you sell under the OSS scheme, you can have the Belgian rate applied to Belgian orders. Business buyers from another EU country with a valid VAT number get an invoice with the reverse charge.

Turn this switch on.

30 days to try everything, no card required.