Keep Shopware and Informer updated automatically.
Today you open your shop’s admin, look at which orders came in and carry them over. With this connector, what happens in Shopware lands in Informer by itself, in the shape Informer expects. Request it and you get access; you hear from us within 24 hours.
What this connector takes off your hands
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Today you open your shop’s admin, look at which orders came in and carry them over.
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Today you type the postings in by hand, pick the right account and VAT rate per line, and check afterwards whether it reconciles.
What Shopware to Informer saves you
- Book every new Shopware order straight into Informer.
- Book every refund in Shopware straight into Informer.
- Book every new Shopware customer straight into Informer.
- Book every stock change in Shopware straight into Informer.
What travels across the link
Everything this connector moves between Shopware and Informer, and how often.
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Invoices
to Informer automaticallyEvery sale becomes an invoice in Informer with its own line items and the order number as reference, so you can trace it back without retyping.
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Contacts
to Informer automaticallyThe customer is recorded as a contact in Informer or reused by email, so no duplicate relation appears.
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VAT
to Informer automaticallyThe VAT rate is set per line, and foreign sales get the rate of the destination country, ready for your OSS return.
What each side expects
Shopware and Informer do not describe the world the same way. This is what has to line up.
Informer
An accounting package wants to know, per line, which ledger account and VAT rate apply, and wants the customer on file as a relation.
Setting it up
- 01
Request the connector
Request the Shopware to Informer connector and get access. You hear from us within 24 hours.
- 02
We agree what should travel
Together we settle what should travel out of Shopware. An accounting package wants to know, per line, which ledger account and VAT rate apply, and wants the customer on file as a relation.
- 03
Test and switch on
You check the connector on a few test records before anything becomes final, then it runs by itself.
What you need
- A store you administer, with API access from its admin.
- An administration you administer, plus clarity on the ledger account you want used.
Where it runs
Inside your Shopify admin, as an app. You sign in through Shopify, no separate account.
Request this connector: tell us what you need and we reply within 24 hours.
Common questions
Can you connect Shopware to Informer?
Yes. Schakel connects through the official APIs of Shopware and Informer, so you install nothing on your own server and nothing travels outside those two parties.
Which VAT rate do my sales get in Informer?
The rate is set per line: 21%, 9% or 0%. Sales to Belgium and other EU countries get the rate of the destination country, ready for your OSS return.
Are commission and fees booked separately in Informer?
Yes. Commission, shipping and other fee types each land on their own ledger account in Informer, rather than in one lump sum, so your margin stays readable.
What happens on a refund or partial cancellation in Shopware?
It comes across, so Informer matches what was actually settled and you correct nothing by hand.
What does connecting Shopware and Informer cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does Shopware sync with Informer?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
What happens to a return or refund in Informer?
A return becomes a credit invoice in Informer for the amount actually refunded, not for the whole order, so nothing needs correcting afterwards.
What if Shopware or Informer is briefly unavailable?
Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.
Connect a different pair
Shopware and Informer is one of many. Pick two systems and see what travels between them.
Missing something you need?
Tell us what Shopware and Informer should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.