Keep Zalando and Sendcloud updated automatically.
Today you sign in to the seller account, look at what sold and carry it over by hand. What you already processed you track somewhere else. This connector fixes that, and we build it on request: what happens in Zalando lands in Sendcloud by itself, in the shape Sendcloud expects. Tell us what you need and we agree exactly what should travel.
What this connector takes off your hands
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Today you sign in to the seller account, look at what sold and carry it over by hand. What you already processed you track somewhere else.
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Today you retype addresses into Sendcloud, pick the carrier per parcel, and afterwards paste the tracking number back into the system the order came from. When it gets busy that is the first thing to slip.
What Zalando to Sendcloud saves you
- Queue every new Zalando order up in Sendcloud for shipping.
- Queue every Zalando return up in Sendcloud for shipping.
- Queue every Zalando payout up in Sendcloud for shipping.
- Queue stock running low on Zalando up in Sendcloud for shipping.
- Queue every cancellation on Zalando up in Sendcloud for shipping.
What travels across the link
Everything this connector moves between Zalando and Sendcloud, and how often.
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Inventory
to Sendcloud automaticallyStock levels travel along into Sendcloud, so warehouse and sales sit on the same count.
What each side expects
Zalando and Sendcloud do not describe the world the same way. This is what has to line up.
Zalando
A marketplace supplies orders with their own order number and their own lines, plus returns and cancellations that arrive separately.
Sendcloud
Sendcloud wants a complete delivery address, a weight or parcel size and a shipping method. If the country and postcode combination is wrong no label comes out and the shipment stalls.
Setting it up
- 01
Request the connector
Let us know you want to link Zalando to Sendcloud. We get in touch within 24 hours with a timeline.
- 02
We agree what should travel
Together we settle what should travel out of Zalando. Sendcloud wants a complete delivery address, a weight or parcel size and a shipping method. If the country and postcode combination is wrong no label comes out and the shipment stalls.
- 03
We build and test
You see the connector run on a few test records before anything becomes final.
What you need
- A seller account with API access, created from within the account itself.
- A Sendcloud account you administer. Under integrations in the settings you create the API credentials.
Where it runs
On app.schakel.app, with your own Schakel account. No webshop required.
We build this connector on request. Tell us what you need and we reply within 24 hours.
Common questions
Can you connect Zalando to Sendcloud?
Yes. Schakel connects through the official APIs of Zalando and Sendcloud, so you install nothing on your own server and nothing travels outside those two parties.
Does Sendcloud need a complete address, and what if it is wrong?
Sendcloud needs a full delivery address to make a label. If the country and postcode do not match up, that shipment is held and shows in the log, rather than a wrong label coming out.
Can I choose the carrier in Sendcloud myself?
Yes. Which carrier and shipping method Sendcloud uses you set there; Schakel only hands the shipment over complete.
Do I still have to log into Zalando once the connector runs?
No. Once it runs, everything you now look up in the Zalando seller account arrives in Sendcloud by itself. You only open Zalando when you want to check something yourself.
What does connecting Zalando and Sendcloud cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does Zalando sync with Sendcloud?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
Does the connector also pick up Zalando returns and cancellations?
Yes. Besides new orders, Schakel also sees returns and cancellations on Zalando, so Sendcloud does not lag behind what actually sold.
What if Zalando or Sendcloud is briefly unavailable?
Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.
Missing something you need?
Tell us what Zalando and Sendcloud should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.