Keep Shopify and SendGrid updated automatically.
Today you check the Shopify admin for new orders and carry them over into the other system by hand. Refunds and partial cancellations only surface once something no longer adds up. With this connector, what happens in Shopify lands in SendGrid by itself, in the shape SendGrid expects. Request it and you get access; you hear from us within 24 hours.
What this connector takes off your hands
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Today you check the Shopify admin for new orders and carry them over into the other system by hand. Refunds and partial cancellations only surface once something no longer adds up.
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Today nobody notices until someone happens to look. Whatever really cannot wait, you pass on yourself.
What Shopify to SendGrid saves you
- Get a SendGrid message for every new Shopify order.
- Get a SendGrid message for every refund in Shopify.
- Get a SendGrid message for every new Shopify customer.
- Get a SendGrid message for every stock change in Shopify.
What travels across the link
Everything this connector moves between Shopify and SendGrid, and how often.
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Notifications
to SendGrid automaticallyFrom this you get a short message in SendGrid in the channel you choose, one line on what happened, so you see it at once without logging in anywhere.
What each side expects
Shopify and SendGrid do not describe the world the same way. This is what has to line up.
Shopify
Shopify thinks in orders with line items, a variant per line and a separate customer. Discounts, shipping and VAT sit as their own entries on the order rather than folded into the price.
SendGrid
A notification channel needs to know where the message goes, and only works when one line says what happened.
Setting it up
- 01
Request the connector
Request the Shopify to SendGrid connector and get access. You hear from us within 24 hours.
- 02
We agree what should travel
Together we settle what should travel out of Shopify. A notification channel needs to know where the message goes, and only works when one line says what happened.
- 03
Test and switch on
You check the connector on a few test records before anything becomes final, then it runs by itself.
What you need
- A Shopify store you own or where you may install apps. The connector runs as an app inside your admin, so you sign in through Shopify and need no separate account.
- Access to the workspace or channel the notifications should land in.
Where it runs
Inside your Shopify admin, as an app. You sign in through Shopify, no separate account.
Request this connector: tell us what you need and we reply within 24 hours.
Common questions
Can you connect Shopify to SendGrid?
Yes. Schakel connects through the official APIs of Shopify and SendGrid, so you install nothing on your own server and nothing travels outside those two parties.
Can I choose which events send me a SendGrid message?
Yes. You decide which events from Shopify produce a message, for instance a new order but not a stock change.
Which SendGrid channel do the notifications land in?
The channel you choose. You can also send different kinds of notification to different channels, so it does not become one big stream.
What happens on a refund or partial cancellation in Shopify?
It comes across, so SendGrid matches what was actually settled and you correct nothing by hand.
What does connecting Shopify and SendGrid cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does Shopify sync with SendGrid?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
Do I get one SendGrid message per event or a summary?
By default it is one short message per event, one line on what is happening. If you would rather have a digest, we settle that when setting it up.
What if Shopify or SendGrid is briefly unavailable?
Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.
Connect a different pair
Shopify and SendGrid is one of many. Pick two systems and see what travels between them.
Missing something you need?
Tell us what Shopify and SendGrid should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.