KPL-0574
WooCommerce Slack

Keep WooCommerce and Slack updated automatically.

Today you go through your WordPress admin into WooCommerce, open every order separately and copy the lines across. After each plugin or theme update you check all over again that nothing dropped out. This connector fixes that, and we build it on request: what happens in WooCommerce lands in Slack by itself, in the shape Slack expects. Tell us what you need and we agree exactly what should travel.

Notifications
The problem

What this connector takes off your hands

  • Today you go through your WordPress admin into WooCommerce, open every order separately and copy the lines across. After each plugin or theme update you check all over again that nothing dropped out.

  • Today you only hear something came in when someone happens to open the other system. Whatever really matters gets pasted into a channel by hand, or not at all.

What you get out of it

What WooCommerce to Slack saves you

  • Get a Slack message for every new WooCommerce order.
  • Get a Slack message for every refund in WooCommerce.
  • Get a Slack message for every new WooCommerce customer.
  • Get a Slack message for every stock change in WooCommerce.
The link

What travels across the link

Everything this connector moves between WooCommerce and Slack, and how often.

  1. Notifications

    to Slack automatically

    From this you get a short message in Slack in the channel you choose, one line on what happened, so you see it at once without logging in anywhere.

Both sides

What each side expects

WooCommerce and Slack do not describe the world the same way. This is what has to line up.

Slack

Slack needs to know which channel a notification belongs in. A message is only useful when one line says what happened, so nobody has to click through to learn whether it is urgent.

In four steps

Setting it up

  1. 01

    Request the connector

    Let us know you want to link WooCommerce to Slack. We get in touch within 24 hours with a timeline.

  2. 02

    We agree what should travel

    Together we settle what should travel out of WooCommerce. Slack needs to know which channel a notification belongs in. A message is only useful when one line says what happened, so nobody has to click through to learn whether it is urgent.

  3. 03

    We build and test

    You see the connector run on a few test records before anything becomes final.

What you need

  • A WordPress site running WooCommerce where you are an administrator. In the WooCommerce settings you create a REST API key with read and write access.
  • A Slack workspace where you may add apps, plus the channel the notifications should land in.

Where it runs

Inside your Shopify admin, as an app. You sign in through Shopify, no separate account.

We build this connector on request. Tell us what you need and we reply within 24 hours.

Common questions

Can you connect WooCommerce to Slack?

Yes. Schakel connects through the official APIs of WooCommerce and Slack, so you install nothing on your own server and nothing travels outside those two parties.

Can I choose which events send me a Slack message?

Yes. You decide which events from WooCommerce produce a message, for instance a new order but not a stock change.

Which Slack channel do the notifications land in?

The channel you choose. You can also send different kinds of notification to different channels, so it does not become one big stream.

What happens on a refund or partial cancellation in WooCommerce?

It comes across, so Slack matches what was actually settled and you correct nothing by hand.

What does connecting WooCommerce and Slack cost?

You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.

How often does WooCommerce sync with Slack?

That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.

Do I get one Slack message per event or a summary?

By default it is one short message per event, one line on what is happening. If you would rather have a digest, we settle that when setting it up.

What if WooCommerce or Slack is briefly unavailable?

Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.

Missing something you need?

Tell us what WooCommerce and Slack should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.