Keep TikTok Shop and Microsoft Teams updated automatically.
Today you sign in to the seller account, look at what sold and carry it over by hand. What you already processed you track somewhere else. This connector fixes that, and we build it on request: what happens in TikTok Shop lands in Microsoft Teams by itself, in the shape Microsoft Teams expects. Tell us what you need and we agree exactly what should travel.
What this connector takes off your hands
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Today you sign in to the seller account, look at what sold and carry it over by hand. What you already processed you track somewhere else.
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Today nobody notices until someone happens to look. Whatever really cannot wait, you pass on yourself.
What TikTok Shop to Microsoft Teams saves you
- Get a Microsoft Teams message for every new TikTok Shop order.
- Get a Microsoft Teams message for every TikTok Shop return.
- Get a Microsoft Teams message for every TikTok Shop payout.
- Get a Microsoft Teams message for stock running low on TikTok Shop.
- Get a Microsoft Teams message for every cancellation on TikTok Shop.
What travels across the link
Everything this connector moves between TikTok Shop and Microsoft Teams, and how often.
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Notifications
to Microsoft Teams automaticallyFrom this you get a short message in Microsoft Teams in the channel you choose, one line on what happened, so you see it at once without logging in anywhere.
What each side expects
TikTok Shop and Microsoft Teams do not describe the world the same way. This is what has to line up.
TikTok Shop
A marketplace supplies orders with their own order number and their own lines, plus returns and cancellations that arrive separately.
Microsoft Teams
A notification channel needs to know where the message goes, and only works when one line says what happened.
Setting it up
- 01
Request the connector
Let us know you want to link TikTok Shop to Microsoft Teams. We get in touch within 24 hours with a timeline.
- 02
We agree what should travel
Together we settle what should travel out of TikTok Shop. A notification channel needs to know where the message goes, and only works when one line says what happened.
- 03
We build and test
You see the connector run on a few test records before anything becomes final.
What you need
- A seller account with API access, created from within the account itself.
- Access to the workspace or channel the notifications should land in.
Where it runs
On app.schakel.app, with your own Schakel account. No webshop required.
We build this connector on request. Tell us what you need and we reply within 24 hours.
Common questions
Can you connect TikTok Shop to Microsoft Teams?
Yes. Schakel connects through the official APIs of TikTok Shop and Microsoft Teams, so you install nothing on your own server and nothing travels outside those two parties.
Can I choose which events send me a Microsoft Teams message?
Yes. You decide which events from TikTok Shop produce a message, for instance a new order but not a stock change.
Which Microsoft Teams channel do the notifications land in?
The channel you choose. You can also send different kinds of notification to different channels, so it does not become one big stream.
Do I still have to log into TikTok Shop once the connector runs?
No. Once it runs, everything you now look up in the TikTok Shop seller account arrives in Microsoft Teams by itself. You only open TikTok Shop when you want to check something yourself.
What does connecting TikTok Shop and Microsoft Teams cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does TikTok Shop sync with Microsoft Teams?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
Do I get one Microsoft Teams message per event or a summary?
By default it is one short message per event, one line on what is happening. If you would rather have a digest, we settle that when setting it up.
Does the connector also pick up TikTok Shop returns and cancellations?
Yes. Besides new orders, Schakel also sees returns and cancellations on TikTok Shop, so Microsoft Teams does not lag behind what actually sold.
Missing something you need?
Tell us what TikTok Shop and Microsoft Teams should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.