Keep TikTok Shop and Klaviyo updated automatically.
Today you sign in to the seller account, look at what sold and carry it over by hand. What you already processed you track somewhere else. This connector fixes that, and we build it on request: what happens in TikTok Shop lands in Klaviyo by itself, in the shape Klaviyo expects. Tell us what you need and we agree exactly what should travel.
What this connector takes off your hands
-
Today you sign in to the seller account, look at what sold and carry it over by hand. What you already processed you track somewhere else.
-
Today you copy the details over by hand, then paste the result back into the system it came from.
What TikTok Shop to Klaviyo saves you
- Queue every new TikTok Shop order up in Klaviyo for shipping.
- Queue every TikTok Shop return up in Klaviyo for shipping.
- Queue every TikTok Shop payout up in Klaviyo for shipping.
- Queue stock running low on TikTok Shop up in Klaviyo for shipping.
- Queue every cancellation on TikTok Shop up in Klaviyo for shipping.
What travels across the link
Everything this connector moves between TikTok Shop and Klaviyo, and how often.
-
Inventory
to Klaviyo automaticallyStock levels travel along into Klaviyo, so warehouse and sales sit on the same count.
What each side expects
TikTok Shop and Klaviyo do not describe the world the same way. This is what has to line up.
TikTok Shop
A marketplace supplies orders with their own order number and their own lines, plus returns and cancellations that arrive separately.
Klaviyo
An operational system wants complete data: an address that is right, a product that exists, and clarity on exactly what goes out the door.
Setting it up
- 01
Request the connector
Let us know you want to link TikTok Shop to Klaviyo. We get in touch within 24 hours with a timeline.
- 02
We agree what should travel
Together we settle what should travel out of TikTok Shop. An operational system wants complete data: an address that is right, a product that exists, and clarity on exactly what goes out the door.
- 03
We build and test
You see the connector run on a few test records before anything becomes final.
What you need
- A seller account with API access, created from within the account itself.
- An account you administer, with API credentials from its settings.
Where it runs
On app.schakel.app, with your own Schakel account. No webshop required.
We build this connector on request. Tell us what you need and we reply within 24 hours.
Common questions
Can you connect TikTok Shop to Klaviyo?
Yes. Schakel connects through the official APIs of TikTok Shop and Klaviyo, so you install nothing on your own server and nothing travels outside those two parties.
Does Klaviyo need a complete address, and what if it is wrong?
Klaviyo needs a full delivery address to make a label. If the country and postcode do not match up, that shipment is held and shows in the log, rather than a wrong label coming out.
Can I choose the carrier in Klaviyo myself?
Yes. Which carrier and shipping method Klaviyo uses you set there; Schakel only hands the shipment over complete.
Do I still have to log into TikTok Shop once the connector runs?
No. Once it runs, everything you now look up in the TikTok Shop seller account arrives in Klaviyo by itself. You only open TikTok Shop when you want to check something yourself.
What does connecting TikTok Shop and Klaviyo cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does TikTok Shop sync with Klaviyo?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
Does the connector also pick up TikTok Shop returns and cancellations?
Yes. Besides new orders, Schakel also sees returns and cancellations on TikTok Shop, so Klaviyo does not lag behind what actually sold.
What if TikTok Shop or Klaviyo is briefly unavailable?
Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.
Missing something you need?
Tell us what TikTok Shop and Klaviyo should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.