KPL-1192
Teamleader Trengo

Keep Teamleader and Trengo updated automatically.

Today you keep your own track of new leads and deals and pass that on wherever it is needed. This connector fixes that, and we build it on request: what happens in Teamleader lands in Trengo by itself, in the shape Trengo expects. Tell us what you need and we agree exactly what should travel.

Contacts
The problem

What this connector takes off your hands

  • Today you keep your own track of new leads and deals and pass that on wherever it is needed.

  • Today you create the ticket or appointment yourself when something arrives through another channel.

What you get out of it

What Teamleader to Trengo saves you

  • Open a Trengo ticket automatically for every new lead in Teamleader.
  • Open a Trengo ticket automatically for a deal changing stage in Teamleader.
  • Open a Trengo ticket automatically for every deal won in Teamleader.
The link

What travels across the link

Everything this connector moves between Teamleader and Trengo, and how often.

  1. Contacts

    to Trengo automatically

    The sender is recognised or created as a contact in Trengo, so the conversation sits with the right person.

Both sides

What each side expects

Teamleader and Trengo do not describe the world the same way. This is what has to line up.

Trengo

A customer contact system wants a sender and a subject, so a message lands with the right customer.

In four steps

Setting it up

  1. 01

    Request the connector

    Let us know you want to link Teamleader to Trengo. We get in touch within 24 hours with a timeline.

  2. 02

    We agree what should travel

    Together we settle what should travel out of Teamleader. A customer contact system wants a sender and a subject, so a message lands with the right customer.

  3. 03

    We build and test

    You see the connector run on a few test records before anything becomes final.

What you need

  • A Teamleader account you administer. You grant Schakel access once through Teamleader itself.
  • An account you administer, and the inbox or channel involved.

Where it runs

On app.schakel.app, with your own Schakel account. No webshop required.

We build this connector on request. Tell us what you need and we reply within 24 hours.

Common questions

Can you connect Teamleader to Trengo?

Yes. Schakel connects through the official APIs of Teamleader and Trengo, so you install nothing on your own server and nothing travels outside those two parties.

Is a ticket created automatically in Trengo?

Yes. What arrives from Teamleader becomes a ticket in Trengo for the right customer, so a question does not sit somewhere unanswered.

Does Trengo recognise the sender as an existing customer?

The sender is looked up by email in Trengo and attached to the existing contact; with no match, a new contact is created.

Which details of an Teamleader contact travel to Trengo?

The details you pick when setting it up, such as name, company, email and the fields you need, so Trengo has enough without needless noise.

What does connecting Teamleader and Trengo cost?

You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.

How often does Teamleader sync with Trengo?

That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.

What if Teamleader or Trengo is briefly unavailable?

Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.

How do I connect Teamleader to Trengo?

You give Schakel access to Teamleader and Trengo once and pick what should travel. We set it up together with you, so no technical knowledge is needed, and after that it runs by itself.

Missing something you need?

Tell us what Teamleader and Trengo should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.