KPL-0975
Stripe Pipedrive

Keep Stripe and Pipedrive updated automatically.

Today you download the Stripe reports and work out which payments, fees and refunds sat in today’s payout. With subscriptions the invoice date does not line up with the payment date either, so your periods never quite match. This connector fixes that, and we build it on request: what happens in Stripe lands in Pipedrive by itself, in the shape Pipedrive expects. Tell us what you need and we agree exactly what should travel.

ContactsLeadsNotes
The problem

What this connector takes off your hands

  • Today you download the Stripe reports and work out which payments, fees and refunds sat in today’s payout. With subscriptions the invoice date does not line up with the payment date either, so your periods never quite match.

  • Today you create contacts by hand and search first whether someone exists, so no duplicate customer appears.

What you get out of it

What Stripe to Pipedrive saves you

  • Record every successful Stripe payment against the right customer in Pipedrive.
  • Record every failed Stripe payment against the right customer in Pipedrive.
  • Record every Stripe chargeback against the right customer in Pipedrive.
  • Record every Stripe payout against the right customer in Pipedrive.
The link

What travels across the link

Everything this connector moves between Stripe and Pipedrive, and how often.

  1. Contacts

    to Pipedrive automatically

    The person or company lands on the right contact in Pipedrive, found by email, so you create nothing twice.

  2. Leads

    to Pipedrive automatically

    Every new enquiry becomes a lead in Pipedrive, so follow-up does not hang off a stray email.

  3. Notes

    to Pipedrive automatically

    The details land as a note on the contact in Pipedrive, so the picture of that contact stays complete.

Both sides

What each side expects

Stripe and Pipedrive do not describe the world the same way. This is what has to line up.

Stripe

Stripe thinks in payments, refunds and payouts, each with its own id. Fees come off per transaction and subscriptions produce their own invoices, separate from when the money actually lands.

Pipedrive

A CRM hangs everything off a contact, so that contact has to exist first and be recognisable, usually by email address.

In four steps

Setting it up

  1. 01

    Request the connector

    Let us know you want to link Stripe to Pipedrive. We get in touch within 24 hours with a timeline.

  2. 02

    We agree what should travel

    Together we settle what should travel out of Stripe. A CRM hangs everything off a contact, so that contact has to exist first and be recognisable, usually by email address.

  3. 03

    We build and test

    You see the connector run on a few test records before anything becomes final.

What you need

  • A Stripe account you administer. The API keys sit under the developer settings in the Stripe dashboard.
  • An account you administer, with access to the data you want linked.

Where it runs

On app.schakel.app, with your own Schakel account. No webshop required.

We build this connector on request. Tell us what you need and we reply within 24 hours.

Common questions

Can you connect Stripe to Pipedrive?

Yes. Schakel connects through the official APIs of Stripe and Pipedrive, so you install nothing on your own server and nothing travels outside those two parties.

Does the connector prevent duplicate contacts in Pipedrive?

Yes. Contacts are matched by email, so an existing customer in Pipedrive is updated rather than a second one appearing.

Which contact in Pipedrive does the information from Stripe land on?

The contact that matches on email. If it does not exist yet, it is created with the details that come across from Stripe.

Does this line up with my Stripe payouts, not just individual payments?

Both. Individual payments and the payout that bundles them come across, so the amount in your bank later matches what you sold.

What does connecting Stripe and Pipedrive cost?

You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.

How often does Stripe sync with Pipedrive?

That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.

Are the Stripe transaction fees included?

Yes. The fees Stripe deducts per transaction are handled separately, so your revenue and your payout no longer drift apart.

What if Stripe or Pipedrive is briefly unavailable?

Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.

Missing something you need?

Tell us what Stripe and Pipedrive should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.