KPL-0788
Shopware Telegram

Keep Shopware and Telegram updated automatically.

Today you open your shop’s admin, look at which orders came in and carry them over. This connector fixes that, and we build it on request: what happens in Shopware lands in Telegram by itself, in the shape Telegram expects. Tell us what you need and we agree exactly what should travel.

Notifications
The problem

What this connector takes off your hands

  • Today you open your shop’s admin, look at which orders came in and carry them over.

  • Today nobody notices until someone happens to look. Whatever really cannot wait, you pass on yourself.

What you get out of it

What Shopware to Telegram saves you

  • Get a Telegram message for every new Shopware order.
  • Get a Telegram message for every refund in Shopware.
  • Get a Telegram message for every new Shopware customer.
  • Get a Telegram message for every stock change in Shopware.
The link

What travels across the link

Everything this connector moves between Shopware and Telegram, and how often.

  1. Notifications

    to Telegram automatically

    From this you get a short message in Telegram in the channel you choose, one line on what happened, so you see it at once without logging in anywhere.

Both sides

What each side expects

Shopware and Telegram do not describe the world the same way. This is what has to line up.

Telegram

A notification channel needs to know where the message goes, and only works when one line says what happened.

In four steps

Setting it up

  1. 01

    Request the connector

    Let us know you want to link Shopware to Telegram. We get in touch within 24 hours with a timeline.

  2. 02

    We agree what should travel

    Together we settle what should travel out of Shopware. A notification channel needs to know where the message goes, and only works when one line says what happened.

  3. 03

    We build and test

    You see the connector run on a few test records before anything becomes final.

What you need

  • A store you administer, with API access from its admin.
  • Access to the workspace or channel the notifications should land in.

Where it runs

Inside your Shopify admin, as an app. You sign in through Shopify, no separate account.

We build this connector on request. Tell us what you need and we reply within 24 hours.

Common questions

Can you connect Shopware to Telegram?

Yes. Schakel connects through the official APIs of Shopware and Telegram, so you install nothing on your own server and nothing travels outside those two parties.

Can I choose which events send me a Telegram message?

Yes. You decide which events from Shopware produce a message, for instance a new order but not a stock change.

Which Telegram channel do the notifications land in?

The channel you choose. You can also send different kinds of notification to different channels, so it does not become one big stream.

What happens on a refund or partial cancellation in Shopware?

It comes across, so Telegram matches what was actually settled and you correct nothing by hand.

What does connecting Shopware and Telegram cost?

You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.

How often does Shopware sync with Telegram?

That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.

Do I get one Telegram message per event or a summary?

By default it is one short message per event, one line on what is happening. If you would rather have a digest, we settle that when setting it up.

What if Shopware or Telegram is briefly unavailable?

Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.

Missing something you need?

Tell us what Shopware and Telegram should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.