KPL-0525
Shopify Microsoft Teams

Keep Shopify and Microsoft Teams updated automatically.

Today you check the Shopify admin for new orders and carry them over into the other system by hand. Refunds and partial cancellations only surface once something no longer adds up. This connector fixes that, and we build it on request: what happens in Shopify lands in Microsoft Teams by itself, in the shape Microsoft Teams expects. Tell us what you need and we agree exactly what should travel.

Notifications
The problem

What this connector takes off your hands

  • Today you check the Shopify admin for new orders and carry them over into the other system by hand. Refunds and partial cancellations only surface once something no longer adds up.

  • Today nobody notices until someone happens to look. Whatever really cannot wait, you pass on yourself.

What you get out of it

What Shopify to Microsoft Teams saves you

  • Get a Microsoft Teams message for every new Shopify order.
  • Get a Microsoft Teams message for every refund in Shopify.
  • Get a Microsoft Teams message for every new Shopify customer.
  • Get a Microsoft Teams message for every stock change in Shopify.
The link

What travels across the link

Everything this connector moves between Shopify and Microsoft Teams, and how often.

  1. Notifications

    to Microsoft Teams automatically

    From this you get a short message in Microsoft Teams in the channel you choose, one line on what happened, so you see it at once without logging in anywhere.

Both sides

What each side expects

Shopify and Microsoft Teams do not describe the world the same way. This is what has to line up.

Shopify

Shopify thinks in orders with line items, a variant per line and a separate customer. Discounts, shipping and VAT sit as their own entries on the order rather than folded into the price.

Microsoft Teams

A notification channel needs to know where the message goes, and only works when one line says what happened.

In four steps

Setting it up

  1. 01

    Request the connector

    Let us know you want to link Shopify to Microsoft Teams. We get in touch within 24 hours with a timeline.

  2. 02

    We agree what should travel

    Together we settle what should travel out of Shopify. A notification channel needs to know where the message goes, and only works when one line says what happened.

  3. 03

    We build and test

    You see the connector run on a few test records before anything becomes final.

What you need

  • A Shopify store you own or where you may install apps. The connector runs as an app inside your admin, so you sign in through Shopify and need no separate account.
  • Access to the workspace or channel the notifications should land in.

Where it runs

Inside your Shopify admin, as an app. You sign in through Shopify, no separate account.

We build this connector on request. Tell us what you need and we reply within 24 hours.

Common questions

Can you connect Shopify to Microsoft Teams?

Yes. Schakel connects through the official APIs of Shopify and Microsoft Teams, so you install nothing on your own server and nothing travels outside those two parties.

Can I choose which events send me a Microsoft Teams message?

Yes. You decide which events from Shopify produce a message, for instance a new order but not a stock change.

Which Microsoft Teams channel do the notifications land in?

The channel you choose. You can also send different kinds of notification to different channels, so it does not become one big stream.

What happens on a refund or partial cancellation in Shopify?

It comes across, so Microsoft Teams matches what was actually settled and you correct nothing by hand.

What does connecting Shopify and Microsoft Teams cost?

You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.

How often does Shopify sync with Microsoft Teams?

That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.

Do I get one Microsoft Teams message per event or a summary?

By default it is one short message per event, one line on what is happening. If you would rather have a digest, we settle that when setting it up.

What if Shopify or Microsoft Teams is briefly unavailable?

Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.

Missing something you need?

Tell us what Shopify and Microsoft Teams should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.