Keep Shopify and Sendcloud updated automatically.
Today you check the Shopify admin for new orders and carry them over into the other system by hand. Refunds and partial cancellations only surface once something no longer adds up. This connector fixes that, and we build it on request: what happens in Shopify lands in Sendcloud by itself, in the shape Sendcloud expects. Tell us what you need and we agree exactly what should travel.
What this connector takes off your hands
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Today you check the Shopify admin for new orders and carry them over into the other system by hand. Refunds and partial cancellations only surface once something no longer adds up.
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Today you retype addresses into Sendcloud, pick the carrier per parcel, and afterwards paste the tracking number back into the system the order came from. When it gets busy that is the first thing to slip.
What Shopify to Sendcloud saves you
- Queue every new Shopify order up in Sendcloud for shipping.
- Queue every refund in Shopify up in Sendcloud for shipping.
- Queue every new Shopify customer up in Sendcloud for shipping.
- Queue every stock change in Shopify up in Sendcloud for shipping.
What travels across the link
Everything this connector moves between Shopify and Sendcloud, and how often.
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Inventory
to Sendcloud automaticallyStock levels travel along into Sendcloud, so warehouse and sales sit on the same count.
What each side expects
Shopify and Sendcloud do not describe the world the same way. This is what has to line up.
Shopify
Shopify thinks in orders with line items, a variant per line and a separate customer. Discounts, shipping and VAT sit as their own entries on the order rather than folded into the price.
Sendcloud
Sendcloud wants a complete delivery address, a weight or parcel size and a shipping method. If the country and postcode combination is wrong no label comes out and the shipment stalls.
Setting it up
- 01
Request the connector
Let us know you want to link Shopify to Sendcloud. We get in touch within 24 hours with a timeline.
- 02
We agree what should travel
Together we settle what should travel out of Shopify. Sendcloud wants a complete delivery address, a weight or parcel size and a shipping method. If the country and postcode combination is wrong no label comes out and the shipment stalls.
- 03
We build and test
You see the connector run on a few test records before anything becomes final.
What you need
- A Shopify store you own or where you may install apps. The connector runs as an app inside your admin, so you sign in through Shopify and need no separate account.
- A Sendcloud account you administer. Under integrations in the settings you create the API credentials.
Where it runs
Inside your Shopify admin, as an app. You sign in through Shopify, no separate account.
We build this connector on request. Tell us what you need and we reply within 24 hours.
Common questions
Can you connect Shopify to Sendcloud?
Yes. Schakel connects through the official APIs of Shopify and Sendcloud, so you install nothing on your own server and nothing travels outside those two parties.
Does Sendcloud need a complete address, and what if it is wrong?
Sendcloud needs a full delivery address to make a label. If the country and postcode do not match up, that shipment is held and shows in the log, rather than a wrong label coming out.
Can I choose the carrier in Sendcloud myself?
Yes. Which carrier and shipping method Sendcloud uses you set there; Schakel only hands the shipment over complete.
What happens on a refund or partial cancellation in Shopify?
It comes across, so Sendcloud matches what was actually settled and you correct nothing by hand.
What does connecting Shopify and Sendcloud cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does Shopify sync with Sendcloud?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
What if Shopify or Sendcloud is briefly unavailable?
Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.
How do I connect Shopify to Sendcloud?
You give Schakel access to Shopify and Sendcloud once and pick what should travel. We set it up together with you, so no technical knowledge is needed, and after that it runs by itself.
Missing something you need?
Tell us what Shopify and Sendcloud should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.