Keep Shopify and Klaviyo updated automatically.
Today you check the Shopify admin for new orders and carry them over into the other system by hand. Refunds and partial cancellations only surface once something no longer adds up. This connector fixes that, and we build it on request: what happens in Shopify lands in Klaviyo by itself, in the shape Klaviyo expects. Tell us what you need and we agree exactly what should travel.
What this connector takes off your hands
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Today you check the Shopify admin for new orders and carry them over into the other system by hand. Refunds and partial cancellations only surface once something no longer adds up.
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Today you copy the details over by hand, then paste the result back into the system it came from.
What Shopify to Klaviyo saves you
- Queue every new Shopify order up in Klaviyo for shipping.
- Queue every refund in Shopify up in Klaviyo for shipping.
- Queue every new Shopify customer up in Klaviyo for shipping.
- Queue every stock change in Shopify up in Klaviyo for shipping.
What travels across the link
Everything this connector moves between Shopify and Klaviyo, and how often.
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Inventory
to Klaviyo automaticallyStock levels travel along into Klaviyo, so warehouse and sales sit on the same count.
What each side expects
Shopify and Klaviyo do not describe the world the same way. This is what has to line up.
Shopify
Shopify thinks in orders with line items, a variant per line and a separate customer. Discounts, shipping and VAT sit as their own entries on the order rather than folded into the price.
Klaviyo
An operational system wants complete data: an address that is right, a product that exists, and clarity on exactly what goes out the door.
Setting it up
- 01
Request the connector
Let us know you want to link Shopify to Klaviyo. We get in touch within 24 hours with a timeline.
- 02
We agree what should travel
Together we settle what should travel out of Shopify. An operational system wants complete data: an address that is right, a product that exists, and clarity on exactly what goes out the door.
- 03
We build and test
You see the connector run on a few test records before anything becomes final.
What you need
- A Shopify store you own or where you may install apps. The connector runs as an app inside your admin, so you sign in through Shopify and need no separate account.
- An account you administer, with API credentials from its settings.
Where it runs
Inside your Shopify admin, as an app. You sign in through Shopify, no separate account.
We build this connector on request. Tell us what you need and we reply within 24 hours.
Common questions
Can you connect Shopify to Klaviyo?
Yes. Schakel connects through the official APIs of Shopify and Klaviyo, so you install nothing on your own server and nothing travels outside those two parties.
Does Klaviyo need a complete address, and what if it is wrong?
Klaviyo needs a full delivery address to make a label. If the country and postcode do not match up, that shipment is held and shows in the log, rather than a wrong label coming out.
Can I choose the carrier in Klaviyo myself?
Yes. Which carrier and shipping method Klaviyo uses you set there; Schakel only hands the shipment over complete.
What happens on a refund or partial cancellation in Shopify?
It comes across, so Klaviyo matches what was actually settled and you correct nothing by hand.
What does connecting Shopify and Klaviyo cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does Shopify sync with Klaviyo?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
What if Shopify or Klaviyo is briefly unavailable?
Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.
How do I connect Shopify to Klaviyo?
You give Schakel access to Shopify and Klaviyo once and pick what should travel. We set it up together with you, so no technical knowledge is needed, and after that it runs by itself.
Missing something you need?
Tell us what Shopify and Klaviyo should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.