KPL-2101
Google Sheets Outlook

Keep Google Sheets and Outlook updated automatically.

Today you keep everything in a spreadsheet and then retype it into the system that actually has to act on it. This connector fixes that, and we build it on request: what happens in Google Sheets lands in Outlook by itself, in the shape Outlook expects. Tell us what you need and we agree exactly what should travel.

TicketsContacts
The problem

What this connector takes off your hands

  • Today you keep everything in a spreadsheet and then retype it into the system that actually has to act on it.

  • Today you create the ticket or appointment yourself when something arrives through another channel.

What you get out of it

What Google Sheets to Outlook saves you

  • Open a Outlook ticket automatically for every task you finish in Google Sheets.
  • Open a Outlook ticket automatically for every new row in Google Sheets.
The link

What travels across the link

Everything this connector moves between Google Sheets and Outlook, and how often.

  1. Tickets

    to Outlook automatically

    From this Outlook opens a ticket for the right customer, so a question does not sit unanswered.

  2. Contacts

    to Outlook automatically

    The sender is recognised or created as a contact in Outlook, so the conversation sits with the right person.

Both sides

What each side expects

Google Sheets and Outlook do not describe the world the same way. This is what has to line up.

Outlook

A customer contact system wants a sender and a subject, so a message lands with the right customer.

In four steps

Setting it up

  1. 01

    Request the connector

    Let us know you want to link Google Sheets to Outlook. We get in touch within 24 hours with a timeline.

  2. 02

    We agree what should travel

    Together we settle what should travel out of Google Sheets. A customer contact system wants a sender and a subject, so a message lands with the right customer.

  3. 03

    We build and test

    You see the connector run on a few test records before anything becomes final.

What you need

  • A Google account with edit rights on the spreadsheet, and the tab the rows should go into.
  • An account you administer, and the inbox or channel involved.

Where it runs

On app.schakel.app, with your own Schakel account. No webshop required.

We build this connector on request. Tell us what you need and we reply within 24 hours.

Common questions

Can you connect Google Sheets to Outlook?

Yes. Schakel connects through the official APIs of Google Sheets and Outlook, so you install nothing on your own server and nothing travels outside those two parties.

Is a ticket created automatically in Outlook?

Yes. What arrives from Google Sheets becomes a ticket in Outlook for the right customer, so a question does not sit somewhere unanswered.

Does Outlook recognise the sender as an existing customer?

The sender is looked up by email in Outlook and attached to the existing contact; with no match, a new contact is created.

From what moment in Google Sheets does something reach Outlook?

As soon as you add or finish the row or task in Google Sheets that you chose as the trigger, it reaches Outlook.

What does connecting Google Sheets and Outlook cost?

You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.

How often does Google Sheets sync with Outlook?

That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.

What if Google Sheets or Outlook is briefly unavailable?

Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.

How do I connect Google Sheets to Outlook?

You give Schakel access to Google Sheets and Outlook once and pick what should travel. We set it up together with you, so no technical knowledge is needed, and after that it runs by itself.

Missing something you need?

Tell us what Google Sheets and Outlook should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.