KPL-0839
PrestaShop Slack

Keep PrestaShop and Slack updated automatically.

Today you open your shop’s admin, look at which orders came in and carry them over. This connector fixes that, and we build it on request: what happens in PrestaShop lands in Slack by itself, in the shape Slack expects. Tell us what you need and we agree exactly what should travel.

Notifications
The problem

What this connector takes off your hands

  • Today you open your shop’s admin, look at which orders came in and carry them over.

  • Today you only hear something came in when someone happens to open the other system. Whatever really matters gets pasted into a channel by hand, or not at all.

What you get out of it

What PrestaShop to Slack saves you

  • Get a Slack message for every new PrestaShop order.
  • Get a Slack message for every refund in PrestaShop.
  • Get a Slack message for every new PrestaShop customer.
  • Get a Slack message for every stock change in PrestaShop.
The link

What travels across the link

Everything this connector moves between PrestaShop and Slack, and how often.

  1. Notifications

    to Slack automatically

    From this you get a short message in Slack in the channel you choose, one line on what happened, so you see it at once without logging in anywhere.

Both sides

What each side expects

PrestaShop and Slack do not describe the world the same way. This is what has to line up.

Slack

Slack needs to know which channel a notification belongs in. A message is only useful when one line says what happened, so nobody has to click through to learn whether it is urgent.

In four steps

Setting it up

  1. 01

    Request the connector

    Let us know you want to link PrestaShop to Slack. We get in touch within 24 hours with a timeline.

  2. 02

    We agree what should travel

    Together we settle what should travel out of PrestaShop. Slack needs to know which channel a notification belongs in. A message is only useful when one line says what happened, so nobody has to click through to learn whether it is urgent.

  3. 03

    We build and test

    You see the connector run on a few test records before anything becomes final.

What you need

  • A store you administer, with API access from its admin.
  • A Slack workspace where you may add apps, plus the channel the notifications should land in.

Where it runs

Inside your Shopify admin, as an app. You sign in through Shopify, no separate account.

We build this connector on request. Tell us what you need and we reply within 24 hours.

Common questions

Can you connect PrestaShop to Slack?

Yes. Schakel connects through the official APIs of PrestaShop and Slack, so you install nothing on your own server and nothing travels outside those two parties.

Can I choose which events send me a Slack message?

Yes. You decide which events from PrestaShop produce a message, for instance a new order but not a stock change.

Which Slack channel do the notifications land in?

The channel you choose. You can also send different kinds of notification to different channels, so it does not become one big stream.

What happens on a refund or partial cancellation in PrestaShop?

It comes across, so Slack matches what was actually settled and you correct nothing by hand.

What does connecting PrestaShop and Slack cost?

You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.

How often does PrestaShop sync with Slack?

That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.

Do I get one Slack message per event or a summary?

By default it is one short message per event, one line on what is happening. If you would rather have a digest, we settle that when setting it up.

What if PrestaShop or Slack is briefly unavailable?

Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.

Missing something you need?

Tell us what PrestaShop and Slack should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.