Keep Otto and Exact Online updated automatically.
Today you sign in to the seller account, look at what sold and carry it over by hand. What you already processed you track somewhere else. This connector fixes that, and we build it on request: what happens in Otto lands in Exact Online by itself, in the shape Exact Online expects. Tell us what you need and we agree exactly what should travel.
What this connector takes off your hands
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Today you sign in to the seller account, look at what sold and carry it over by hand. What you already processed you track somewhere else.
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Today you post sales into Exact Online by hand, per line on the right ledger account and with the right VAT code. With several administrations or financial years that retyping gets riskier, and you spot a mistake only at reconciliation.
What Otto to Exact Online saves you
- Book every new Otto order straight into Exact Online.
- Book every Otto return straight into Exact Online.
- Book every Otto payout straight into Exact Online.
- Book stock running low on Otto straight into Exact Online.
- Book every cancellation on Otto straight into Exact Online.
What travels across the link
Everything this connector moves between Otto and Exact Online, and how often.
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Invoices
to Exact Online automaticallyEvery sale becomes an invoice in Exact Online with its own line items and the order number as reference, so you can trace it back without retyping.
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Contacts
to Exact Online automaticallyThe customer is recorded as a contact in Exact Online or reused by email, so no duplicate relation appears.
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VAT
to Exact Online automaticallyThe VAT rate is set per line, and foreign sales get the rate of the destination country, ready for your OSS return.
What each side expects
Otto and Exact Online do not describe the world the same way. This is what has to line up.
Otto
A marketplace supplies orders with their own order number and their own lines, plus returns and cancellations that arrive separately.
Exact Online
Exact Online works per administration, with its own chart of accounts, VAT codes and relations. An entry lands in a journal, so which journal and which ledger account you use has to be settled up front.
Setting it up
- 01
Request the connector
Let us know you want to link Otto to Exact Online. We get in touch within 24 hours with a timeline.
- 02
We agree what should travel
Together we settle what should travel out of Otto. Exact Online works per administration, with its own chart of accounts, VAT codes and relations. An entry lands in a journal, so which journal and which ledger account you use has to be settled up front.
- 03
We build and test
You see the connector run on a few test records before anything becomes final.
What you need
- A seller account with API access, created from within the account itself.
- An Exact Online account with rights on the administration you want linked. You grant Schakel access once through Exact itself.
Where it runs
On app.schakel.app, with your own Schakel account. No webshop required.
We build this connector on request. Tell us what you need and we reply within 24 hours.
Common questions
Can you connect Otto to Exact Online?
Yes. Schakel connects through the official APIs of Otto and Exact Online, so you install nothing on your own server and nothing travels outside those two parties.
Which VAT rate do my sales get in Exact Online?
The rate is set per line: 21%, 9% or 0%. Sales to Belgium and other EU countries get the rate of the destination country, ready for your OSS return.
Are commission and fees booked separately in Exact Online?
Yes. Commission, shipping and other fee types each land on their own ledger account in Exact Online, rather than in one lump sum, so your margin stays readable.
Do I still have to log into Otto once the connector runs?
No. Once it runs, everything you now look up in the Otto seller account arrives in Exact Online by itself. You only open Otto when you want to check something yourself.
What does connecting Otto and Exact Online cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does Otto sync with Exact Online?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
What happens to a return or refund in Exact Online?
A return becomes a credit invoice in Exact Online for the amount actually refunded, not for the whole order, so nothing needs correcting afterwards.
Does the connector also pick up Otto returns and cancellations?
Yes. Besides new orders, Schakel also sees returns and cancellations on Otto, so Exact Online does not lag behind what actually sold.
Missing something you need?
Tell us what Otto and Exact Online should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.