Keep Lightspeed and Sendcloud updated automatically.
Today you open your shop’s admin, look at which orders came in and carry them over. This connector fixes that, and we build it on request: what happens in Lightspeed lands in Sendcloud by itself, in the shape Sendcloud expects. Tell us what you need and we agree exactly what should travel.
What this connector takes off your hands
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Today you open your shop’s admin, look at which orders came in and carry them over.
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Today you retype addresses into Sendcloud, pick the carrier per parcel, and afterwards paste the tracking number back into the system the order came from. When it gets busy that is the first thing to slip.
What Lightspeed to Sendcloud saves you
- Queue every new Lightspeed order up in Sendcloud for shipping.
- Queue every refund in Lightspeed up in Sendcloud for shipping.
- Queue every new Lightspeed customer up in Sendcloud for shipping.
- Queue every stock change in Lightspeed up in Sendcloud for shipping.
What travels across the link
Everything this connector moves between Lightspeed and Sendcloud, and how often.
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Inventory
to Sendcloud automaticallyStock levels travel along into Sendcloud, so warehouse and sales sit on the same count.
What each side expects
Lightspeed and Sendcloud do not describe the world the same way. This is what has to line up.
Sendcloud
Sendcloud wants a complete delivery address, a weight or parcel size and a shipping method. If the country and postcode combination is wrong no label comes out and the shipment stalls.
Setting it up
- 01
Request the connector
Let us know you want to link Lightspeed to Sendcloud. We get in touch within 24 hours with a timeline.
- 02
We agree what should travel
Together we settle what should travel out of Lightspeed. Sendcloud wants a complete delivery address, a weight or parcel size and a shipping method. If the country and postcode combination is wrong no label comes out and the shipment stalls.
- 03
We build and test
You see the connector run on a few test records before anything becomes final.
What you need
- A store you administer, with API access from its admin.
- A Sendcloud account you administer. Under integrations in the settings you create the API credentials.
Where it runs
Inside your Shopify admin, as an app. You sign in through Shopify, no separate account.
We build this connector on request. Tell us what you need and we reply within 24 hours.
Common questions
Can you connect Lightspeed to Sendcloud?
Yes. Schakel connects through the official APIs of Lightspeed and Sendcloud, so you install nothing on your own server and nothing travels outside those two parties.
Does Sendcloud need a complete address, and what if it is wrong?
Sendcloud needs a full delivery address to make a label. If the country and postcode do not match up, that shipment is held and shows in the log, rather than a wrong label coming out.
Can I choose the carrier in Sendcloud myself?
Yes. Which carrier and shipping method Sendcloud uses you set there; Schakel only hands the shipment over complete.
What happens on a refund or partial cancellation in Lightspeed?
It comes across, so Sendcloud matches what was actually settled and you correct nothing by hand.
What does connecting Lightspeed and Sendcloud cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does Lightspeed sync with Sendcloud?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
What if Lightspeed or Sendcloud is briefly unavailable?
Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.
How do I connect Lightspeed to Sendcloud?
You give Schakel access to Lightspeed and Sendcloud once and pick what should travel. We set it up together with you, so no technical knowledge is needed, and after that it runs by itself.
Missing something you need?
Tell us what Lightspeed and Sendcloud should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.