Keep Lightspeed and Pipedrive updated automatically.
Today you open your shop’s admin, look at which orders came in and carry them over. This connector fixes that, and we build it on request: what happens in Lightspeed lands in Pipedrive by itself, in the shape Pipedrive expects. Tell us what you need and we agree exactly what should travel.
What this connector takes off your hands
-
Today you open your shop’s admin, look at which orders came in and carry them over.
-
Today you create contacts by hand and search first whether someone exists, so no duplicate customer appears.
What Lightspeed to Pipedrive saves you
- Record every new Lightspeed order against the right customer in Pipedrive.
- Record every refund in Lightspeed against the right customer in Pipedrive.
- Record every new Lightspeed customer against the right customer in Pipedrive.
- Record every stock change in Lightspeed against the right customer in Pipedrive.
What travels across the link
Everything this connector moves between Lightspeed and Pipedrive, and how often.
-
Contacts
to Pipedrive automaticallyThe person or company lands on the right contact in Pipedrive, found by email, so you create nothing twice.
-
Leads
to Pipedrive automaticallyEvery new enquiry becomes a lead in Pipedrive, so follow-up does not hang off a stray email.
-
Notes
to Pipedrive automaticallyThe details land as a note on the contact in Pipedrive, so the picture of that contact stays complete.
What each side expects
Lightspeed and Pipedrive do not describe the world the same way. This is what has to line up.
Pipedrive
A CRM hangs everything off a contact, so that contact has to exist first and be recognisable, usually by email address.
Setting it up
- 01
Request the connector
Let us know you want to link Lightspeed to Pipedrive. We get in touch within 24 hours with a timeline.
- 02
We agree what should travel
Together we settle what should travel out of Lightspeed. A CRM hangs everything off a contact, so that contact has to exist first and be recognisable, usually by email address.
- 03
We build and test
You see the connector run on a few test records before anything becomes final.
What you need
- A store you administer, with API access from its admin.
- An account you administer, with access to the data you want linked.
Where it runs
Inside your Shopify admin, as an app. You sign in through Shopify, no separate account.
We build this connector on request. Tell us what you need and we reply within 24 hours.
Common questions
Can you connect Lightspeed to Pipedrive?
Yes. Schakel connects through the official APIs of Lightspeed and Pipedrive, so you install nothing on your own server and nothing travels outside those two parties.
Does the connector prevent duplicate contacts in Pipedrive?
Yes. Contacts are matched by email, so an existing customer in Pipedrive is updated rather than a second one appearing.
Which contact in Pipedrive does the information from Lightspeed land on?
The contact that matches on email. If it does not exist yet, it is created with the details that come across from Lightspeed.
What happens on a refund or partial cancellation in Lightspeed?
It comes across, so Pipedrive matches what was actually settled and you correct nothing by hand.
What does connecting Lightspeed and Pipedrive cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does Lightspeed sync with Pipedrive?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
What if Lightspeed or Pipedrive is briefly unavailable?
Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.
How do I connect Lightspeed to Pipedrive?
You give Schakel access to Lightspeed and Pipedrive once and pick what should travel. We set it up together with you, so no technical knowledge is needed, and after that it runs by itself.
Missing something you need?
Tell us what Lightspeed and Pipedrive should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.