Keep E-mail and Informer updated automatically.
This connector fixes that, and we build it on request: what happens in E-mail lands in Informer by itself, in the shape Informer expects. Tell us what you need and we agree exactly what should travel.
What this connector takes off your hands
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Today you type the postings in by hand, pick the right account and VAT rate per line, and check afterwards whether it reconciles.
What E-mail to Informer saves you
- Book every message arriving via E-mail straight into Informer.
What travels across the link
Everything this connector moves between E-mail and Informer, and how often.
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Invoices
to Informer automaticallyEvery sale becomes an invoice in Informer with its own line items and the order number as reference, so you can trace it back without retyping.
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Contacts
to Informer automaticallyThe customer is recorded as a contact in Informer or reused by email, so no duplicate relation appears.
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VAT
to Informer automaticallyThe VAT rate is set per line, and foreign sales get the rate of the destination country, ready for your OSS return.
What each side expects
E-mail and Informer do not describe the world the same way. This is what has to line up.
Informer
An accounting package wants to know, per line, which ledger account and VAT rate apply, and wants the customer on file as a relation.
Setting it up
- 01
Request the connector
Let us know you want to link E-mail to Informer. We get in touch within 24 hours with a timeline.
- 02
We agree what should travel
Together we settle what should travel out of E-mail. An accounting package wants to know, per line, which ledger account and VAT rate apply, and wants the customer on file as a relation.
- 03
We build and test
You see the connector run on a few test records before anything becomes final.
What you need
- Access to the workspace or channel the notifications should land in.
- An administration you administer, plus clarity on the ledger account you want used.
Where it runs
On app.schakel.app, with your own Schakel account. No webshop required.
We build this connector on request. Tell us what you need and we reply within 24 hours.
Common questions
Can you connect E-mail to Informer?
Yes. Schakel connects through the official APIs of E-mail and Informer, so you install nothing on your own server and nothing travels outside those two parties.
Which VAT rate do my sales get in Informer?
The rate is set per line: 21%, 9% or 0%. Sales to Belgium and other EU countries get the rate of the destination country, ready for your OSS return.
Are commission and fees booked separately in Informer?
Yes. Commission, shipping and other fee types each land on their own ledger account in Informer, rather than in one lump sum, so your margin stays readable.
What does connecting E-mail and Informer cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does E-mail sync with Informer?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
What happens to a return or refund in Informer?
A return becomes a credit invoice in Informer for the amount actually refunded, not for the whole order, so nothing needs correcting afterwards.
What if E-mail or Informer is briefly unavailable?
Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.
How do I connect E-mail to Informer?
You give Schakel access to E-mail and Informer once and pick what should travel. We set it up together with you, so no technical knowledge is needed, and after that it runs by itself.
Missing something you need?
Tell us what E-mail and Informer should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.