KPL-0182
eBay Exact Online

Keep eBay and Exact Online updated automatically.

Today you sign in to the seller account, look at what sold and carry it over by hand. What you already processed you track somewhere else. This connector fixes that, and we build it on request: what happens in eBay lands in Exact Online by itself, in the shape Exact Online expects. Tell us what you need and we agree exactly what should travel.

InvoicesContactsVAT
The problem

What this connector takes off your hands

  • Today you sign in to the seller account, look at what sold and carry it over by hand. What you already processed you track somewhere else.

  • Today you post sales into Exact Online by hand, per line on the right ledger account and with the right VAT code. With several administrations or financial years that retyping gets riskier, and you spot a mistake only at reconciliation.

What you get out of it

What eBay to Exact Online saves you

  • Book every new eBay order straight into Exact Online.
  • Book every eBay return straight into Exact Online.
  • Book every eBay payout straight into Exact Online.
  • Book stock running low on eBay straight into Exact Online.
  • Book every cancellation on eBay straight into Exact Online.
The link

What travels across the link

Everything this connector moves between eBay and Exact Online, and how often.

  1. Invoices

    to Exact Online automatically

    Every sale becomes an invoice in Exact Online with its own line items and the order number as reference, so you can trace it back without retyping.

  2. Contacts

    to Exact Online automatically

    The customer is recorded as a contact in Exact Online or reused by email, so no duplicate relation appears.

  3. VAT

    to Exact Online automatically

    The VAT rate is set per line, and foreign sales get the rate of the destination country, ready for your OSS return.

Both sides

What each side expects

eBay and Exact Online do not describe the world the same way. This is what has to line up.

eBay

A marketplace supplies orders with their own order number and their own lines, plus returns and cancellations that arrive separately.

Exact Online

Exact Online works per administration, with its own chart of accounts, VAT codes and relations. An entry lands in a journal, so which journal and which ledger account you use has to be settled up front.

In four steps

Setting it up

  1. 01

    Request the connector

    Let us know you want to link eBay to Exact Online. We get in touch within 24 hours with a timeline.

  2. 02

    We agree what should travel

    Together we settle what should travel out of eBay. Exact Online works per administration, with its own chart of accounts, VAT codes and relations. An entry lands in a journal, so which journal and which ledger account you use has to be settled up front.

  3. 03

    We build and test

    You see the connector run on a few test records before anything becomes final.

What you need

  • A seller account with API access, created from within the account itself.
  • An Exact Online account with rights on the administration you want linked. You grant Schakel access once through Exact itself.

Where it runs

On app.schakel.app, with your own Schakel account. No webshop required.

We build this connector on request. Tell us what you need and we reply within 24 hours.

Common questions

Can you connect eBay to Exact Online?

Yes. Schakel connects through the official APIs of eBay and Exact Online, so you install nothing on your own server and nothing travels outside those two parties.

Which VAT rate do my sales get in Exact Online?

The rate is set per line: 21%, 9% or 0%. Sales to Belgium and other EU countries get the rate of the destination country, ready for your OSS return.

Are commission and fees booked separately in Exact Online?

Yes. Commission, shipping and other fee types each land on their own ledger account in Exact Online, rather than in one lump sum, so your margin stays readable.

Do I still have to log into eBay once the connector runs?

No. Once it runs, everything you now look up in the eBay seller account arrives in Exact Online by itself. You only open eBay when you want to check something yourself.

What does connecting eBay and Exact Online cost?

You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.

How often does eBay sync with Exact Online?

That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.

What happens to a return or refund in Exact Online?

A return becomes a credit invoice in Exact Online for the amount actually refunded, not for the whole order, so nothing needs correcting afterwards.

Does the connector also pick up eBay returns and cancellations?

Yes. Besides new orders, Schakel also sees returns and cancellations on eBay, so Exact Online does not lag behind what actually sold.

Missing something you need?

Tell us what eBay and Exact Online should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.