Keep Amazon and WhatsApp updated automatically.
Today you sign in to Seller Central, pull an order report and retype it. If you sell in several countries you repeat that per marketplace, each with its own VAT and its own shipping deadlines. This connector fixes that, and we build it on request: what happens in Amazon lands in WhatsApp by itself, in the shape WhatsApp expects. Tell us what you need and we agree exactly what should travel.
What this connector takes off your hands
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Today you sign in to Seller Central, pull an order report and retype it. If you sell in several countries you repeat that per marketplace, each with its own VAT and its own shipping deadlines.
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Today you send the message yourself when someone needs to know right away. Outside office hours that does not happen, and on Monday morning it turns out nothing was picked up for three days.
What Amazon to WhatsApp saves you
- Get a WhatsApp message for every new Amazon order.
- Get a WhatsApp message for every Amazon return.
- Get a WhatsApp message for every Amazon payout.
- Get a WhatsApp message for stock running low on Amazon.
- Get a WhatsApp message for every cancellation on Amazon.
What travels across the link
Everything this connector moves between Amazon and WhatsApp, and how often.
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Notifications
to WhatsApp automaticallyFrom this you get a short message in WhatsApp in the channel you choose, one line on what happened, so you see it at once without logging in anywhere.
What each side expects
Amazon and WhatsApp do not describe the world the same way. This is what has to line up.
Amazon
Amazon thinks in orders per marketplace, with an ASIN or SKU per line and its own order number. The shipping deadline is hard, and the country sold into decides which VAT rate belongs to which line.
Messages through a connector run over a business WhatsApp number, not your personal app. What you send has to be short enough to read on a phone, so one line with what matters.
Setting it up
- 01
Request the connector
Let us know you want to link Amazon to WhatsApp. We get in touch within 24 hours with a timeline.
- 02
We agree what should travel
Together we settle what should travel out of Amazon. Messages through a connector run over a business WhatsApp number, not your personal app. What you send has to be short enough to read on a phone, so one line with what matters.
- 03
We build and test
You see the connector run on a few test records before anything becomes final.
What you need
- An Amazon seller account with access to the selling API, and clarity on which marketplaces are included.
- A business WhatsApp number with a provider that allows messages through an API, and the numbers that should receive the notifications.
Where it runs
On app.schakel.app, with your own Schakel account. No webshop required.
We build this connector on request. Tell us what you need and we reply within 24 hours.
Common questions
Can you connect Amazon to WhatsApp?
Yes. Schakel connects through the official APIs of Amazon and WhatsApp, so you install nothing on your own server and nothing travels outside those two parties.
Can I choose which events send me a WhatsApp message?
Yes. You decide which events from Amazon produce a message, for instance a new order but not a stock change.
Which WhatsApp channel do the notifications land in?
The channel you choose. You can also send different kinds of notification to different channels, so it does not become one big stream.
Do I still have to log into Amazon once the connector runs?
No. Once it runs, everything you now look up in the Amazon seller account arrives in WhatsApp by itself. You only open Amazon when you want to check something yourself.
Does this run over my personal WhatsApp or a business number?
Over a business WhatsApp number with a provider that allows messages through an API, not your personal app.
What does connecting Amazon and WhatsApp cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does Amazon sync with WhatsApp?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
Do I get one WhatsApp message per event or a summary?
By default it is one short message per event, one line on what is happening. If you would rather have a digest, we settle that when setting it up.
Missing something you need?
Tell us what Amazon and WhatsApp should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.