Keep Amazon and Sendcloud updated automatically.
Today you sign in to Seller Central, pull an order report and retype it. If you sell in several countries you repeat that per marketplace, each with its own VAT and its own shipping deadlines. This connector fixes that, and we build it on request: what happens in Amazon lands in Sendcloud by itself, in the shape Sendcloud expects. Tell us what you need and we agree exactly what should travel.
What this connector takes off your hands
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Today you sign in to Seller Central, pull an order report and retype it. If you sell in several countries you repeat that per marketplace, each with its own VAT and its own shipping deadlines.
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Today you retype addresses into Sendcloud, pick the carrier per parcel, and afterwards paste the tracking number back into the system the order came from. When it gets busy that is the first thing to slip.
What Amazon to Sendcloud saves you
- Queue every new Amazon order up in Sendcloud for shipping.
- Queue every Amazon return up in Sendcloud for shipping.
- Queue every Amazon payout up in Sendcloud for shipping.
- Queue stock running low on Amazon up in Sendcloud for shipping.
- Queue every cancellation on Amazon up in Sendcloud for shipping.
What travels across the link
Everything this connector moves between Amazon and Sendcloud, and how often.
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Inventory
to Sendcloud automaticallyStock levels travel along into Sendcloud, so warehouse and sales sit on the same count.
What each side expects
Amazon and Sendcloud do not describe the world the same way. This is what has to line up.
Amazon
Amazon thinks in orders per marketplace, with an ASIN or SKU per line and its own order number. The shipping deadline is hard, and the country sold into decides which VAT rate belongs to which line.
Sendcloud
Sendcloud wants a complete delivery address, a weight or parcel size and a shipping method. If the country and postcode combination is wrong no label comes out and the shipment stalls.
Setting it up
- 01
Request the connector
Let us know you want to link Amazon to Sendcloud. We get in touch within 24 hours with a timeline.
- 02
We agree what should travel
Together we settle what should travel out of Amazon. Sendcloud wants a complete delivery address, a weight or parcel size and a shipping method. If the country and postcode combination is wrong no label comes out and the shipment stalls.
- 03
We build and test
You see the connector run on a few test records before anything becomes final.
What you need
- An Amazon seller account with access to the selling API, and clarity on which marketplaces are included.
- A Sendcloud account you administer. Under integrations in the settings you create the API credentials.
Where it runs
On app.schakel.app, with your own Schakel account. No webshop required.
We build this connector on request. Tell us what you need and we reply within 24 hours.
Common questions
Can you connect Amazon to Sendcloud?
Yes. Schakel connects through the official APIs of Amazon and Sendcloud, so you install nothing on your own server and nothing travels outside those two parties.
Does Sendcloud need a complete address, and what if it is wrong?
Sendcloud needs a full delivery address to make a label. If the country and postcode do not match up, that shipment is held and shows in the log, rather than a wrong label coming out.
Can I choose the carrier in Sendcloud myself?
Yes. Which carrier and shipping method Sendcloud uses you set there; Schakel only hands the shipment over complete.
Do I still have to log into Amazon once the connector runs?
No. Once it runs, everything you now look up in the Amazon seller account arrives in Sendcloud by itself. You only open Amazon when you want to check something yourself.
What does connecting Amazon and Sendcloud cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does Amazon sync with Sendcloud?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
Does the connector also pick up Amazon returns and cancellations?
Yes. Besides new orders, Schakel also sees returns and cancellations on Amazon, so Sendcloud does not lag behind what actually sold.
What if Amazon or Sendcloud is briefly unavailable?
Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.
Missing something you need?
Tell us what Amazon and Sendcloud should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.