Keep Zalando and Tellow updated automatically.
Today you sign in to the seller account, look at what sold and carry it over by hand. What you already processed you track somewhere else. With this connector, what happens in Zalando lands in Tellow by itself, in the shape Tellow expects. Request it and you get access; you hear from us within 24 hours.
What this connector takes off your hands
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Today you sign in to the seller account, look at what sold and carry it over by hand. What you already processed you track somewhere else.
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Today you type the postings in by hand, pick the right account and VAT rate per line, and check afterwards whether it reconciles.
What Zalando to Tellow saves you
- Book every new Zalando order straight into Tellow.
- Book every Zalando return straight into Tellow.
- Book every Zalando payout straight into Tellow.
- Book stock running low on Zalando straight into Tellow.
- Book every cancellation on Zalando straight into Tellow.
What travels across the link
Everything this connector moves between Zalando and Tellow, and how often.
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Invoices
to Tellow automaticallyEvery sale becomes an invoice in Tellow with its own line items and the order number as reference, so you can trace it back without retyping.
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Contacts
to Tellow automaticallyThe customer is recorded as a contact in Tellow or reused by email, so no duplicate relation appears.
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VAT
to Tellow automaticallyThe VAT rate is set per line, and foreign sales get the rate of the destination country, ready for your OSS return.
What each side expects
Zalando and Tellow do not describe the world the same way. This is what has to line up.
Zalando
A marketplace supplies orders with their own order number and their own lines, plus returns and cancellations that arrive separately.
Tellow
An accounting package wants to know, per line, which ledger account and VAT rate apply, and wants the customer on file as a relation.
Setting it up
- 01
Request the connector
Request the Zalando to Tellow connector and get access. You hear from us within 24 hours.
- 02
We agree what should travel
Together we settle what should travel out of Zalando. An accounting package wants to know, per line, which ledger account and VAT rate apply, and wants the customer on file as a relation.
- 03
Test and switch on
You check the connector on a few test records before anything becomes final, then it runs by itself.
What you need
- A seller account with API access, created from within the account itself.
- An administration you administer, plus clarity on the ledger account you want used.
Where it runs
On app.schakel.app, with your own Schakel account. No webshop required.
Request this connector: tell us what you need and we reply within 24 hours.
Common questions
Can you connect Zalando to Tellow?
Yes. Schakel connects through the official APIs of Zalando and Tellow, so you install nothing on your own server and nothing travels outside those two parties.
Which VAT rate do my sales get in Tellow?
The rate is set per line: 21%, 9% or 0%. Sales to Belgium and other EU countries get the rate of the destination country, ready for your OSS return.
Are commission and fees booked separately in Tellow?
Yes. Commission, shipping and other fee types each land on their own ledger account in Tellow, rather than in one lump sum, so your margin stays readable.
Do I still have to log into Zalando once the connector runs?
No. Once it runs, everything you now look up in the Zalando seller account arrives in Tellow by itself. You only open Zalando when you want to check something yourself.
What does connecting Zalando and Tellow cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does Zalando sync with Tellow?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
What happens to a return or refund in Tellow?
A return becomes a credit invoice in Tellow for the amount actually refunded, not for the whole order, so nothing needs correcting afterwards.
Does the connector also pick up Zalando returns and cancellations?
Yes. Besides new orders, Schakel also sees returns and cancellations on Zalando, so Tellow does not lag behind what actually sold.
Connect a different pair
Zalando and Tellow is one of many. Pick two systems and see what travels between them.
Missing something you need?
Tell us what Zalando and Tellow should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.