Keep Zalando and DHL updated automatically.
Today you sign in to the seller account, look at what sold and carry it over by hand. What you already processed you track somewhere else. With this connector, what happens in Zalando lands in DHL by itself, in the shape DHL expects. Request it and you get access; you hear from us within 24 hours.
What this connector takes off your hands
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Today you sign in to the seller account, look at what sold and carry it over by hand. What you already processed you track somewhere else.
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Today you copy the details over by hand, then paste the result back into the system it came from.
What Zalando to DHL saves you
- Queue every new Zalando order up in DHL for shipping.
- Queue every Zalando return up in DHL for shipping.
- Queue every Zalando payout up in DHL for shipping.
- Queue stock running low on Zalando up in DHL for shipping.
- Queue every cancellation on Zalando up in DHL for shipping.
What travels across the link
Everything this connector moves between Zalando and DHL, and how often.
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Inventory
to DHL automaticallyStock levels travel along into DHL, so warehouse and sales sit on the same count.
What each side expects
Zalando and DHL do not describe the world the same way. This is what has to line up.
Zalando
A marketplace supplies orders with their own order number and their own lines, plus returns and cancellations that arrive separately.
DHL
An operational system wants complete data: an address that is right, a product that exists, and clarity on exactly what goes out the door.
Setting it up
- 01
Request the connector
Request the Zalando to DHL connector and get access. You hear from us within 24 hours.
- 02
We agree what should travel
Together we settle what should travel out of Zalando. An operational system wants complete data: an address that is right, a product that exists, and clarity on exactly what goes out the door.
- 03
Test and switch on
You check the connector on a few test records before anything becomes final, then it runs by itself.
What you need
- A seller account with API access, created from within the account itself.
- An account you administer, with API credentials from its settings.
Where it runs
On app.schakel.app, with your own Schakel account. No webshop required.
Request this connector: tell us what you need and we reply within 24 hours.
Connect a different pair
Zalando and DHL is one of many. Pick two systems and see what travels between them.
Common questions
Can you connect Zalando to DHL?
Yes. Schakel connects through the official APIs of Zalando and DHL, so you install nothing on your own server and nothing travels outside those two parties.
Does DHL need a complete address, and what if it is wrong?
DHL needs a full delivery address to make a label. If the country and postcode do not match up, that shipment is held and shows in the log, rather than a wrong label coming out.
Can I choose the carrier in DHL myself?
Yes. Which carrier and shipping method DHL uses you set there; Schakel only hands the shipment over complete.
Do I still have to log into Zalando once the connector runs?
No. Once it runs, everything you now look up in the Zalando seller account arrives in DHL by itself. You only open Zalando when you want to check something yourself.
What does connecting Zalando and DHL cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does Zalando sync with DHL?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
Does the connector also pick up Zalando returns and cancellations?
Yes. Besides new orders, Schakel also sees returns and cancellations on Zalando, so DHL does not lag behind what actually sold.
What if Zalando or DHL is briefly unavailable?
Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.
Missing something you need?
Tell us what Zalando and DHL should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.