Keep Wix and Watermelon updated automatically.
Today you open your shop’s admin, look at which orders came in and carry them over. With this connector, what happens in Wix lands in Watermelon by itself, in the shape Watermelon expects. Request it and you get access; you hear from us within 24 hours.
What this connector takes off your hands
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Today you open your shop’s admin, look at which orders came in and carry them over.
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Today you create the ticket or appointment yourself when something arrives through another channel.
What Wix to Watermelon saves you
- Open a Watermelon ticket automatically for every new Wix order.
- Open a Watermelon ticket automatically for every refund in Wix.
- Open a Watermelon ticket automatically for every new Wix customer.
- Open a Watermelon ticket automatically for every stock change in Wix.
What travels across the link
Everything this connector moves between Wix and Watermelon, and how often.
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Tickets
to Watermelon automaticallyFrom this Watermelon opens a ticket for the right customer, so a question does not sit unanswered.
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Contacts
to Watermelon automaticallyThe sender is recognised or created as a contact in Watermelon, so the conversation sits with the right person.
What each side expects
Wix and Watermelon do not describe the world the same way. This is what has to line up.
Watermelon
A customer contact system wants a sender and a subject, so a message lands with the right customer.
Setting it up
- 01
Request the connector
Request the Wix to Watermelon connector and get access. You hear from us within 24 hours.
- 02
We agree what should travel
Together we settle what should travel out of Wix. A customer contact system wants a sender and a subject, so a message lands with the right customer.
- 03
Test and switch on
You check the connector on a few test records before anything becomes final, then it runs by itself.
What you need
- A store you administer, with API access from its admin.
- An account you administer, and the inbox or channel involved.
Where it runs
Inside your Shopify admin, as an app. You sign in through Shopify, no separate account.
Request this connector: tell us what you need and we reply within 24 hours.
Common questions
Can you connect Wix to Watermelon?
Yes. Schakel connects through the official APIs of Wix and Watermelon, so you install nothing on your own server and nothing travels outside those two parties.
Is a ticket created automatically in Watermelon?
Yes. What arrives from Wix becomes a ticket in Watermelon for the right customer, so a question does not sit somewhere unanswered.
Does Watermelon recognise the sender as an existing customer?
The sender is looked up by email in Watermelon and attached to the existing contact; with no match, a new contact is created.
What happens on a refund or partial cancellation in Wix?
It comes across, so Watermelon matches what was actually settled and you correct nothing by hand.
What does connecting Wix and Watermelon cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does Wix sync with Watermelon?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
What if Wix or Watermelon is briefly unavailable?
Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.
How do I connect Wix to Watermelon?
You give Schakel access to Wix and Watermelon once and pick what should travel. We set it up together with you, so no technical knowledge is needed, and after that it runs by itself.
Connect a different pair
Wix and Watermelon is one of many. Pick two systems and see what travels between them.
Missing something you need?
Tell us what Wix and Watermelon should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.