Keep TikTok Shop and Informer updated automatically.
Today you sign in to the seller account, look at what sold and carry it over by hand. What you already processed you track somewhere else. With this connector, what happens in TikTok Shop lands in Informer by itself, in the shape Informer expects. Request it and you get access; you hear from us within 24 hours.
What this connector takes off your hands
-
Today you sign in to the seller account, look at what sold and carry it over by hand. What you already processed you track somewhere else.
-
Today you type the postings in by hand, pick the right account and VAT rate per line, and check afterwards whether it reconciles.
What TikTok Shop to Informer saves you
- Book every new TikTok Shop order straight into Informer.
- Book every TikTok Shop return straight into Informer.
- Book every TikTok Shop payout straight into Informer.
- Book stock running low on TikTok Shop straight into Informer.
- Book every cancellation on TikTok Shop straight into Informer.
What travels across the link
Everything this connector moves between TikTok Shop and Informer, and how often.
-
Invoices
to Informer automaticallyEvery sale becomes an invoice in Informer with its own line items and the order number as reference, so you can trace it back without retyping.
-
Contacts
to Informer automaticallyThe customer is recorded as a contact in Informer or reused by email, so no duplicate relation appears.
-
VAT
to Informer automaticallyThe VAT rate is set per line, and foreign sales get the rate of the destination country, ready for your OSS return.
What each side expects
TikTok Shop and Informer do not describe the world the same way. This is what has to line up.
TikTok Shop
A marketplace supplies orders with their own order number and their own lines, plus returns and cancellations that arrive separately.
Informer
An accounting package wants to know, per line, which ledger account and VAT rate apply, and wants the customer on file as a relation.
Setting it up
- 01
Request the connector
Request the TikTok Shop to Informer connector and get access. You hear from us within 24 hours.
- 02
We agree what should travel
Together we settle what should travel out of TikTok Shop. An accounting package wants to know, per line, which ledger account and VAT rate apply, and wants the customer on file as a relation.
- 03
Test and switch on
You check the connector on a few test records before anything becomes final, then it runs by itself.
What you need
- A seller account with API access, created from within the account itself.
- An administration you administer, plus clarity on the ledger account you want used.
Where it runs
On app.schakel.app, with your own Schakel account. No webshop required.
Request this connector: tell us what you need and we reply within 24 hours.
Common questions
Can you connect TikTok Shop to Informer?
Yes. Schakel connects through the official APIs of TikTok Shop and Informer, so you install nothing on your own server and nothing travels outside those two parties.
Which VAT rate do my sales get in Informer?
The rate is set per line: 21%, 9% or 0%. Sales to Belgium and other EU countries get the rate of the destination country, ready for your OSS return.
Are commission and fees booked separately in Informer?
Yes. Commission, shipping and other fee types each land on their own ledger account in Informer, rather than in one lump sum, so your margin stays readable.
Do I still have to log into TikTok Shop once the connector runs?
No. Once it runs, everything you now look up in the TikTok Shop seller account arrives in Informer by itself. You only open TikTok Shop when you want to check something yourself.
What does connecting TikTok Shop and Informer cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does TikTok Shop sync with Informer?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
What happens to a return or refund in Informer?
A return becomes a credit invoice in Informer for the amount actually refunded, not for the whole order, so nothing needs correcting afterwards.
Does the connector also pick up TikTok Shop returns and cancellations?
Yes. Besides new orders, Schakel also sees returns and cancellations on TikTok Shop, so Informer does not lag behind what actually sold.
Connect a different pair
TikTok Shop and Informer is one of many. Pick two systems and see what travels between them.
Missing something you need?
Tell us what TikTok Shop and Informer should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.