Keep Otto and Pipedrive updated automatically.
Today you sign in to the seller account, look at what sold and carry it over by hand. What you already processed you track somewhere else. With this connector, what happens in Otto lands in Pipedrive by itself, in the shape Pipedrive expects. Request it and you get access; you hear from us within 24 hours.
What this connector takes off your hands
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Today you sign in to the seller account, look at what sold and carry it over by hand. What you already processed you track somewhere else.
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Today you create contacts by hand and search first whether someone exists, so no duplicate customer appears.
What Otto to Pipedrive saves you
- Record every new Otto order against the right customer in Pipedrive.
- Record every Otto return against the right customer in Pipedrive.
- Record every Otto payout against the right customer in Pipedrive.
- Record stock running low on Otto against the right customer in Pipedrive.
- Record every cancellation on Otto against the right customer in Pipedrive.
What travels across the link
Everything this connector moves between Otto and Pipedrive, and how often.
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Contacts
to Pipedrive automaticallyThe person or company lands on the right contact in Pipedrive, found by email, so you create nothing twice.
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Leads
to Pipedrive automaticallyEvery new enquiry becomes a lead in Pipedrive, so follow-up does not hang off a stray email.
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Notes
to Pipedrive automaticallyThe details land as a note on the contact in Pipedrive, so the picture of that contact stays complete.
What each side expects
Otto and Pipedrive do not describe the world the same way. This is what has to line up.
Otto
A marketplace supplies orders with their own order number and their own lines, plus returns and cancellations that arrive separately.
Pipedrive
A CRM hangs everything off a contact, so that contact has to exist first and be recognisable, usually by email address.
Setting it up
- 01
Request the connector
Request the Otto to Pipedrive connector and get access. You hear from us within 24 hours.
- 02
We agree what should travel
Together we settle what should travel out of Otto. A CRM hangs everything off a contact, so that contact has to exist first and be recognisable, usually by email address.
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Test and switch on
You check the connector on a few test records before anything becomes final, then it runs by itself.
What you need
- A seller account with API access, created from within the account itself.
- An account you administer, with access to the data you want linked.
Where it runs
On app.schakel.app, with your own Schakel account. No webshop required.
Request this connector: tell us what you need and we reply within 24 hours.
Common questions
Can you connect Otto to Pipedrive?
Yes. Schakel connects through the official APIs of Otto and Pipedrive, so you install nothing on your own server and nothing travels outside those two parties.
Does the connector prevent duplicate contacts in Pipedrive?
Yes. Contacts are matched by email, so an existing customer in Pipedrive is updated rather than a second one appearing.
Which contact in Pipedrive does the information from Otto land on?
The contact that matches on email. If it does not exist yet, it is created with the details that come across from Otto.
Do I still have to log into Otto once the connector runs?
No. Once it runs, everything you now look up in the Otto seller account arrives in Pipedrive by itself. You only open Otto when you want to check something yourself.
What does connecting Otto and Pipedrive cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does Otto sync with Pipedrive?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
Does the connector also pick up Otto returns and cancellations?
Yes. Besides new orders, Schakel also sees returns and cancellations on Otto, so Pipedrive does not lag behind what actually sold.
What if Otto or Pipedrive is briefly unavailable?
Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.
Connect a different pair
Otto and Pipedrive is one of many. Pick two systems and see what travels between them.
Missing something you need?
Tell us what Otto and Pipedrive should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.