Keep Otto and Innosend updated automatically.
Today you sign in to the seller account, look at what sold and carry it over by hand. What you already processed you track somewhere else. With this connector, what happens in Otto lands in Innosend by itself, in the shape Innosend expects. Request it and you get access; you hear from us within 24 hours.
What this connector takes off your hands
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Today you sign in to the seller account, look at what sold and carry it over by hand. What you already processed you track somewhere else.
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Today you copy the details over by hand, then paste the result back into the system it came from.
What Otto to Innosend saves you
- Queue every new Otto order up in Innosend for shipping.
- Queue every Otto return up in Innosend for shipping.
- Queue every Otto payout up in Innosend for shipping.
- Queue stock running low on Otto up in Innosend for shipping.
- Queue every cancellation on Otto up in Innosend for shipping.
What travels across the link
Everything this connector moves between Otto and Innosend, and how often.
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Inventory
to Innosend automaticallyStock levels travel along into Innosend, so warehouse and sales sit on the same count.
What each side expects
Otto and Innosend do not describe the world the same way. This is what has to line up.
Otto
A marketplace supplies orders with their own order number and their own lines, plus returns and cancellations that arrive separately.
Innosend
An operational system wants complete data: an address that is right, a product that exists, and clarity on exactly what goes out the door.
Setting it up
- 01
Request the connector
Request the Otto to Innosend connector and get access. You hear from us within 24 hours.
- 02
We agree what should travel
Together we settle what should travel out of Otto. An operational system wants complete data: an address that is right, a product that exists, and clarity on exactly what goes out the door.
- 03
Test and switch on
You check the connector on a few test records before anything becomes final, then it runs by itself.
What you need
- A seller account with API access, created from within the account itself.
- An account you administer, with API credentials from its settings.
Where it runs
On app.schakel.app, with your own Schakel account. No webshop required.
Request this connector: tell us what you need and we reply within 24 hours.
Common questions
Can you connect Otto to Innosend?
Yes. Schakel connects through the official APIs of Otto and Innosend, so you install nothing on your own server and nothing travels outside those two parties.
Does Innosend need a complete address, and what if it is wrong?
Innosend needs a full delivery address to make a label. If the country and postcode do not match up, that shipment is held and shows in the log, rather than a wrong label coming out.
Can I choose the carrier in Innosend myself?
Yes. Which carrier and shipping method Innosend uses you set there; Schakel only hands the shipment over complete.
Do I still have to log into Otto once the connector runs?
No. Once it runs, everything you now look up in the Otto seller account arrives in Innosend by itself. You only open Otto when you want to check something yourself.
What does connecting Otto and Innosend cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does Otto sync with Innosend?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
Does the connector also pick up Otto returns and cancellations?
Yes. Besides new orders, Schakel also sees returns and cancellations on Otto, so Innosend does not lag behind what actually sold.
What if Otto or Innosend is briefly unavailable?
Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.
Connect a different pair
Otto and Innosend is one of many. Pick two systems and see what travels between them.
Missing something you need?
Tell us what Otto and Innosend should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.