Keep Lightspeed and SendGrid updated automatically.
Today you open your shop’s admin, look at which orders came in and carry them over. With this connector, what happens in Lightspeed lands in SendGrid by itself, in the shape SendGrid expects. Request it and you get access; you hear from us within 24 hours.
What this connector takes off your hands
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Today you open your shop’s admin, look at which orders came in and carry them over.
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Today nobody notices until someone happens to look. Whatever really cannot wait, you pass on yourself.
What Lightspeed to SendGrid saves you
- Get a SendGrid message for every new Lightspeed order.
- Get a SendGrid message for every refund in Lightspeed.
- Get a SendGrid message for every new Lightspeed customer.
- Get a SendGrid message for every stock change in Lightspeed.
What travels across the link
Everything this connector moves between Lightspeed and SendGrid, and how often.
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Notifications
to SendGrid automaticallyFrom this you get a short message in SendGrid in the channel you choose, one line on what happened, so you see it at once without logging in anywhere.
What each side expects
Lightspeed and SendGrid do not describe the world the same way. This is what has to line up.
SendGrid
A notification channel needs to know where the message goes, and only works when one line says what happened.
Setting it up
- 01
Request the connector
Request the Lightspeed to SendGrid connector and get access. You hear from us within 24 hours.
- 02
We agree what should travel
Together we settle what should travel out of Lightspeed. A notification channel needs to know where the message goes, and only works when one line says what happened.
- 03
Test and switch on
You check the connector on a few test records before anything becomes final, then it runs by itself.
What you need
- A store you administer, with API access from its admin.
- Access to the workspace or channel the notifications should land in.
Where it runs
Inside your Shopify admin, as an app. You sign in through Shopify, no separate account.
Request this connector: tell us what you need and we reply within 24 hours.
Common questions
Can you connect Lightspeed to SendGrid?
Yes. Schakel connects through the official APIs of Lightspeed and SendGrid, so you install nothing on your own server and nothing travels outside those two parties.
Can I choose which events send me a SendGrid message?
Yes. You decide which events from Lightspeed produce a message, for instance a new order but not a stock change.
Which SendGrid channel do the notifications land in?
The channel you choose. You can also send different kinds of notification to different channels, so it does not become one big stream.
What happens on a refund or partial cancellation in Lightspeed?
It comes across, so SendGrid matches what was actually settled and you correct nothing by hand.
What does connecting Lightspeed and SendGrid cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does Lightspeed sync with SendGrid?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
Do I get one SendGrid message per event or a summary?
By default it is one short message per event, one line on what is happening. If you would rather have a digest, we settle that when setting it up.
What if Lightspeed or SendGrid is briefly unavailable?
Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.
Connect a different pair
Lightspeed and SendGrid is one of many. Pick two systems and see what travels between them.
Missing something you need?
Tell us what Lightspeed and SendGrid should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.