KPL-1815

Keep Lightspeed and HubSpot updated automatically.

Today you open your shop’s admin, look at which orders came in and carry them over. With this connector, what happens in Lightspeed lands in HubSpot by itself, in the shape HubSpot expects. Request it and you get access; you hear from us within 24 hours.

ContactsLeadsNotes
The problem

What this connector takes off your hands

  • Today you open your shop’s admin, look at which orders came in and carry them over.

  • Today you create contacts by hand and search first whether someone exists, so no duplicate customer appears.

What you get out of it

What Lightspeed to HubSpot saves you

  • Record every new Lightspeed order against the right customer in HubSpot.
  • Record every refund in Lightspeed against the right customer in HubSpot.
  • Record every new Lightspeed customer against the right customer in HubSpot.
  • Record every stock change in Lightspeed against the right customer in HubSpot.
The link

What travels across the link

Everything this connector moves between Lightspeed and HubSpot, and how often.

  1. Contacts

    to HubSpot automatically

    The person or company lands on the right contact in HubSpot, found by email, so you create nothing twice.

  2. Leads

    to HubSpot automatically

    Every new enquiry becomes a lead in HubSpot, so follow-up does not hang off a stray email.

  3. Notes

    to HubSpot automatically

    The details land as a note on the contact in HubSpot, so the picture of that contact stays complete.

Both sides

What each side expects

Lightspeed and HubSpot do not describe the world the same way. This is what has to line up.

HubSpot

A CRM hangs everything off a contact, so that contact has to exist first and be recognisable, usually by email address.

In four steps

Setting it up

  1. 01

    Request the connector

    Request the Lightspeed to HubSpot connector and get access. You hear from us within 24 hours.

  2. 02

    We agree what should travel

    Together we settle what should travel out of Lightspeed. A CRM hangs everything off a contact, so that contact has to exist first and be recognisable, usually by email address.

  3. 03

    Test and switch on

    You check the connector on a few test records before anything becomes final, then it runs by itself.

What you need

  • A store you administer, with API access from its admin.
  • An account you administer, with access to the data you want linked.

Where it runs

Inside your Shopify admin, as an app. You sign in through Shopify, no separate account.

Request this connector: tell us what you need and we reply within 24 hours.

Common questions

Can you connect Lightspeed to HubSpot?

Yes. Schakel connects through the official APIs of Lightspeed and HubSpot, so you install nothing on your own server and nothing travels outside those two parties.

Does the connector prevent duplicate contacts in HubSpot?

Yes. Contacts are matched by email, so an existing customer in HubSpot is updated rather than a second one appearing.

Which contact in HubSpot does the information from Lightspeed land on?

The contact that matches on email. If it does not exist yet, it is created with the details that come across from Lightspeed.

What happens on a refund or partial cancellation in Lightspeed?

It comes across, so HubSpot matches what was actually settled and you correct nothing by hand.

What does connecting Lightspeed and HubSpot cost?

You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.

How often does Lightspeed sync with HubSpot?

That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.

What if Lightspeed or HubSpot is briefly unavailable?

Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.

How do I connect Lightspeed to HubSpot?

You give Schakel access to Lightspeed and HubSpot once and pick what should travel. We set it up together with you, so no technical knowledge is needed, and after that it runs by itself.

Another pair

Connect a different pair

Lightspeed and HubSpot is one of many. Pick two systems and see what travels between them.

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Missing something you need?

Tell us what Lightspeed and HubSpot should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.