Keep Lightspeed and fENNA updated automatically.
Today you open your shop’s admin, look at which orders came in and carry them over. With this connector, what happens in Lightspeed lands in fENNA by itself, in the shape fENNA expects. Request it and you get access; you hear from us within 24 hours.
What this connector takes off your hands
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Today you open your shop’s admin, look at which orders came in and carry them over.
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Today you type the postings in by hand, pick the right account and VAT rate per line, and check afterwards whether it reconciles.
What Lightspeed to fENNA saves you
- Book every new Lightspeed order straight into fENNA.
- Book every refund in Lightspeed straight into fENNA.
- Book every new Lightspeed customer straight into fENNA.
- Book every stock change in Lightspeed straight into fENNA.
What travels across the link
Everything this connector moves between Lightspeed and fENNA, and how often.
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Invoices
to fENNA automaticallyEvery sale becomes an invoice in fENNA with its own line items and the order number as reference, so you can trace it back without retyping.
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Contacts
to fENNA automaticallyThe customer is recorded as a contact in fENNA or reused by email, so no duplicate relation appears.
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VAT
to fENNA automaticallyThe VAT rate is set per line, and foreign sales get the rate of the destination country, ready for your OSS return.
What each side expects
Lightspeed and fENNA do not describe the world the same way. This is what has to line up.
fENNA
An accounting package wants to know, per line, which ledger account and VAT rate apply, and wants the customer on file as a relation.
Setting it up
- 01
Request the connector
Request the Lightspeed to fENNA connector and get access. You hear from us within 24 hours.
- 02
We agree what should travel
Together we settle what should travel out of Lightspeed. An accounting package wants to know, per line, which ledger account and VAT rate apply, and wants the customer on file as a relation.
- 03
Test and switch on
You check the connector on a few test records before anything becomes final, then it runs by itself.
What you need
- A store you administer, with API access from its admin.
- An administration you administer, plus clarity on the ledger account you want used.
Where it runs
Inside your Shopify admin, as an app. You sign in through Shopify, no separate account.
Request this connector: tell us what you need and we reply within 24 hours.
Common questions
Can you connect Lightspeed to fENNA?
Yes. Schakel connects through the official APIs of Lightspeed and fENNA, so you install nothing on your own server and nothing travels outside those two parties.
Which VAT rate do my sales get in fENNA?
The rate is set per line: 21%, 9% or 0%. Sales to Belgium and other EU countries get the rate of the destination country, ready for your OSS return.
Are commission and fees booked separately in fENNA?
Yes. Commission, shipping and other fee types each land on their own ledger account in fENNA, rather than in one lump sum, so your margin stays readable.
What happens on a refund or partial cancellation in Lightspeed?
It comes across, so fENNA matches what was actually settled and you correct nothing by hand.
What does connecting Lightspeed and fENNA cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does Lightspeed sync with fENNA?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
What happens to a return or refund in fENNA?
A return becomes a credit invoice in fENNA for the amount actually refunded, not for the whole order, so nothing needs correcting afterwards.
What if Lightspeed or fENNA is briefly unavailable?
Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.
Connect a different pair
Lightspeed and fENNA is one of many. Pick two systems and see what travels between them.
Missing something you need?
Tell us what Lightspeed and fENNA should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.