Keep JouwWeb and WebwinkelKeur updated automatically.
Today you open your shop’s admin, look at which orders came in and carry them over. With this connector, what happens in JouwWeb lands in WebwinkelKeur by itself, in the shape WebwinkelKeur expects. Request it and you get access; you hear from us within 24 hours.
What this connector takes off your hands
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Today you open your shop’s admin, look at which orders came in and carry them over.
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Today you create the ticket or appointment yourself when something arrives through another channel.
What JouwWeb to WebwinkelKeur saves you
- Open a WebwinkelKeur ticket automatically for every new JouwWeb order.
- Open a WebwinkelKeur ticket automatically for every refund in JouwWeb.
- Open a WebwinkelKeur ticket automatically for every new JouwWeb customer.
- Open a WebwinkelKeur ticket automatically for every stock change in JouwWeb.
What travels across the link
Everything this connector moves between JouwWeb and WebwinkelKeur, and how often.
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Tickets
to WebwinkelKeur automaticallyFrom this WebwinkelKeur opens a ticket for the right customer, so a question does not sit unanswered.
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Contacts
to WebwinkelKeur automaticallyThe sender is recognised or created as a contact in WebwinkelKeur, so the conversation sits with the right person.
What each side expects
JouwWeb and WebwinkelKeur do not describe the world the same way. This is what has to line up.
WebwinkelKeur
A customer contact system wants a sender and a subject, so a message lands with the right customer.
Setting it up
- 01
Request the connector
Request the JouwWeb to WebwinkelKeur connector and get access. You hear from us within 24 hours.
- 02
We agree what should travel
Together we settle what should travel out of JouwWeb. A customer contact system wants a sender and a subject, so a message lands with the right customer.
- 03
Test and switch on
You check the connector on a few test records before anything becomes final, then it runs by itself.
What you need
- A store you administer, with API access from its admin.
- An account you administer, and the inbox or channel involved.
Where it runs
Inside your Shopify admin, as an app. You sign in through Shopify, no separate account.
Request this connector: tell us what you need and we reply within 24 hours.
Common questions
Can you connect JouwWeb to WebwinkelKeur?
Yes. Schakel connects through the official APIs of JouwWeb and WebwinkelKeur, so you install nothing on your own server and nothing travels outside those two parties.
Is a ticket created automatically in WebwinkelKeur?
Yes. What arrives from JouwWeb becomes a ticket in WebwinkelKeur for the right customer, so a question does not sit somewhere unanswered.
Does WebwinkelKeur recognise the sender as an existing customer?
The sender is looked up by email in WebwinkelKeur and attached to the existing contact; with no match, a new contact is created.
What happens on a refund or partial cancellation in JouwWeb?
It comes across, so WebwinkelKeur matches what was actually settled and you correct nothing by hand.
What does connecting JouwWeb and WebwinkelKeur cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does JouwWeb sync with WebwinkelKeur?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
What if JouwWeb or WebwinkelKeur is briefly unavailable?
Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.
How do I connect JouwWeb to WebwinkelKeur?
You give Schakel access to JouwWeb and WebwinkelKeur once and pick what should travel. We set it up together with you, so no technical knowledge is needed, and after that it runs by itself.
Connect a different pair
JouwWeb and WebwinkelKeur is one of many. Pick two systems and see what travels between them.
Missing something you need?
Tell us what JouwWeb and WebwinkelKeur should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.