KPL-1546

Keep Decathlon Marketplace and Zoho CRM updated automatically.

Today you sign in to the seller account, look at what sold and carry it over by hand. What you already processed you track somewhere else. With this connector, what happens in Decathlon Marketplace lands in Zoho CRM by itself, in the shape Zoho CRM expects. Request it and you get access; you hear from us within 24 hours.

ContactsLeadsNotes
The problem

What this connector takes off your hands

  • Today you sign in to the seller account, look at what sold and carry it over by hand. What you already processed you track somewhere else.

  • Today you create contacts by hand and search first whether someone exists, so no duplicate customer appears.

What you get out of it

What Decathlon Marketplace to Zoho CRM saves you

  • Record every new Decathlon Marketplace order against the right customer in Zoho CRM.
  • Record every Decathlon Marketplace return against the right customer in Zoho CRM.
  • Record every Decathlon Marketplace payout against the right customer in Zoho CRM.
  • Record stock running low on Decathlon Marketplace against the right customer in Zoho CRM.
  • Record every cancellation on Decathlon Marketplace against the right customer in Zoho CRM.
The link

What travels across the link

Everything this connector moves between Decathlon Marketplace and Zoho CRM, and how often.

  1. Contacts

    to Zoho CRM automatically

    The person or company lands on the right contact in Zoho CRM, found by email, so you create nothing twice.

  2. Leads

    to Zoho CRM automatically

    Every new enquiry becomes a lead in Zoho CRM, so follow-up does not hang off a stray email.

  3. Notes

    to Zoho CRM automatically

    The details land as a note on the contact in Zoho CRM, so the picture of that contact stays complete.

Both sides

What each side expects

Decathlon Marketplace and Zoho CRM do not describe the world the same way. This is what has to line up.

Decathlon Marketplace

A marketplace supplies orders with their own order number and their own lines, plus returns and cancellations that arrive separately.

Zoho CRM

A CRM hangs everything off a contact, so that contact has to exist first and be recognisable, usually by email address.

In four steps

Setting it up

  1. 01

    Request the connector

    Request the Decathlon Marketplace to Zoho CRM connector and get access. You hear from us within 24 hours.

  2. 02

    We agree what should travel

    Together we settle what should travel out of Decathlon Marketplace. A CRM hangs everything off a contact, so that contact has to exist first and be recognisable, usually by email address.

  3. 03

    Test and switch on

    You check the connector on a few test records before anything becomes final, then it runs by itself.

What you need

  • A seller account with API access, created from within the account itself.
  • An account you administer, with access to the data you want linked.

Where it runs

On app.schakel.app, with your own Schakel account. No webshop required.

Request this connector: tell us what you need and we reply within 24 hours.

Common questions

Can you connect Decathlon Marketplace to Zoho CRM?

Yes. Schakel connects through the official APIs of Decathlon Marketplace and Zoho CRM, so you install nothing on your own server and nothing travels outside those two parties.

Does the connector prevent duplicate contacts in Zoho CRM?

Yes. Contacts are matched by email, so an existing customer in Zoho CRM is updated rather than a second one appearing.

Which contact in Zoho CRM does the information from Decathlon Marketplace land on?

The contact that matches on email. If it does not exist yet, it is created with the details that come across from Decathlon Marketplace.

Do I still have to log into Decathlon Marketplace once the connector runs?

No. Once it runs, everything you now look up in the Decathlon Marketplace seller account arrives in Zoho CRM by itself. You only open Decathlon Marketplace when you want to check something yourself.

What does connecting Decathlon Marketplace and Zoho CRM cost?

You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.

How often does Decathlon Marketplace sync with Zoho CRM?

That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.

Does the connector also pick up Decathlon Marketplace returns and cancellations?

Yes. Besides new orders, Schakel also sees returns and cancellations on Decathlon Marketplace, so Zoho CRM does not lag behind what actually sold.

What if Decathlon Marketplace or Zoho CRM is briefly unavailable?

Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.

Another pair

Connect a different pair

Decathlon Marketplace and Zoho CRM is one of many. Pick two systems and see what travels between them.

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Missing something you need?

Tell us what Decathlon Marketplace and Zoho CRM should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.