Keep Bol.com and Zoho CRM updated automatically.
Today you open the Bol.com seller account, copy the items and delivery address per order, and keep your own list of which ones are done. A return or a cancellation starts that round all over again. With this connector, what happens in Bol.com lands in Zoho CRM by itself, in the shape Zoho CRM expects. Request it and you get access; you hear from us within 24 hours.
What this connector takes off your hands
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Today you open the Bol.com seller account, copy the items and delivery address per order, and keep your own list of which ones are done. A return or a cancellation starts that round all over again.
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Today you create contacts by hand and search first whether someone exists, so no duplicate customer appears.
What Bol.com to Zoho CRM saves you
- Record every new Bol.com order against the right customer in Zoho CRM.
- Record every Bol.com return against the right customer in Zoho CRM.
- Record every Bol.com payout against the right customer in Zoho CRM.
- Record stock running low on Bol.com against the right customer in Zoho CRM.
- Record every cancellation on Bol.com against the right customer in Zoho CRM.
What travels across the link
Everything this connector moves between Bol.com and Zoho CRM, and how often.
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Contacts
to Zoho CRM automaticallyThe person or company lands on the right contact in Zoho CRM, found by email, so you create nothing twice.
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Leads
to Zoho CRM automaticallyEvery new enquiry becomes a lead in Zoho CRM, so follow-up does not hang off a stray email.
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Notes
to Zoho CRM automaticallyThe details land as a note on the contact in Zoho CRM, so the picture of that contact stays complete.
What each side expects
Bol.com and Zoho CRM do not describe the world the same way. This is what has to line up.
Bol.com
Bol.com thinks in orders split per item, with an EAN per line, its own order number and a delivery promise you are held to. Commission and shipping costs sit apart from the order line, so what you sell and what you get paid are two different amounts.
Zoho CRM
A CRM hangs everything off a contact, so that contact has to exist first and be recognisable, usually by email address.
Setting it up
- 01
Request the connector
Request the Bol.com to Zoho CRM connector and get access. You hear from us within 24 hours.
- 02
We agree what should travel
Together we settle what should travel out of Bol.com. A CRM hangs everything off a contact, so that contact has to exist first and be recognisable, usually by email address.
- 03
Test and switch on
You check the connector on a few test records before anything becomes final, then it runs by itself.
What you need
- A Bol.com seller account you administer. In that account’s settings you create the API credentials Schakel uses.
- An account you administer, with access to the data you want linked.
Not sure how to get those keys? Step by step:
Where it runs
On app.schakel.app, with your own Schakel account. No webshop required.
Request this connector: tell us what you need and we reply within 24 hours.
Common questions
Can you connect Bol.com to Zoho CRM?
Yes. Schakel connects through the official APIs of Bol.com and Zoho CRM, so you install nothing on your own server and nothing travels outside those two parties.
Does the connector prevent duplicate contacts in Zoho CRM?
Yes. Contacts are matched by email, so an existing customer in Zoho CRM is updated rather than a second one appearing.
Which contact in Zoho CRM does the information from Bol.com land on?
The contact that matches on email. If it does not exist yet, it is created with the details that come across from Bol.com.
Do I still have to log into Bol.com once the connector runs?
No. Once it runs, everything you now look up in the Bol.com seller account arrives in Zoho CRM by itself. You only open Bol.com when you want to check something yourself.
What does connecting Bol.com and Zoho CRM cost?
You start free and only pay once the connector is really running. After that the same tiers apply as for any other connector, based on how much runs through it each month.
How often does Bol.com sync with Zoho CRM?
That depends on your tier: hourly on the free tier up to real time on the unlimited tier. You can always start a sync yourself as well.
Does the connector also pick up Bol.com returns and cancellations?
Yes. Besides new orders, Schakel also sees returns and cancellations on Bol.com, so Zoho CRM does not lag behind what actually sold.
What if Bol.com or Zoho CRM is briefly unavailable?
Nothing gets lost. Schakel retries later and the log shows exactly what happened, so at most you notice something coming through a little later.
Connect a different pair
Bol.com and Zoho CRM is one of many. Pick two systems and see what travels between them.
Missing something you need?
Tell us what Bol.com and Zoho CRM should do for you. If it is not in here yet, that is usually because nobody has asked. We build on request and we reply within 24 hours.